Housekeeping Team Member

Join the team at The Grove Resort & Water Park Orlando , where every day is an adventure! Located just six miles from Walt Disney World Theme Parks, we offer employees the chance to be part of a dynamic, exciting workplace that delights guests from all over the world. With 787 condo-style rooms, daily transportation to Orlando's top attractions, and complimentary access to the award-winning Surfari Water Park, our resort is the ultimate destination for family fun and relaxation. We also feature 6,000 square feet of meeting space, serene activities at Lake Austin Pier, and a variety of dining options, including Valencia Restaurant, Longboard Restaurant, and Alfresco Market.

Our latest addition, The Terraces at The Grove , brings a modern, adult-centric retreat to our resort. Overlooking Lake Austin, this exclusive property boasts 160 rooms, a private pool with cabanas, a poolside bar (DYVE), a fire pit seating area, a gym, and BYTE, a grab-and-go market. Employees at The Grove enjoy working in a collaborative environment where they help create unforgettable memories for our guests while taking advantage of career growth opportunities in the heart of Orlando's vibrant hospitality industry. If you're ready to work in an inspiring, energetic setting with an amazing team, we'd love to hear from you! Join us and make every day extraordinary!!

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they experience a sense of relief and comfort.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Ensure guest satisfaction includes the prompt return of lost or items accidentally left behind in our hotels
• Prepare carts with all necessary supplies to ensure seamless and efficient cleaning of assigned guest rooms throughout the day
• Demonstrate a commitment to cleanliness by dusting surfaces, disposing of trash, cleaning bathrooms, and refreshing bed linens and towels in guestrooms, ensuring every detail shines with perfection
• Report supply levels and any equipment issues promptly to ensure seamless operations and guest satisfaction

Hotel Specific:

• Perform duties across multiple properties as required

Physical Demands:

• Lift, carry loads weighing up to 50 lbs
• Push and pull wheeled carts weighing up to 50 - 100lbs
• Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces
• Meet deadlines, including thoroughly cleaning a minimum of 13 rooms per day

Qualifications:

Education:

• High school diploma or its equivalent

Experience :

• Previous Housekeeping Room Attendant experience preferred

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans