Sr. Technical Operations Specialist
Insight Global
Sr. Technical Operations SpecialistInsight Global is looking for a Sr. Technical Operations Specialist. This resource will act as a jack of all trades with a heavy emphasis on enterprise application production support. The resource will manage rally board and servicenow dashboard. Responsible for ticket allocation to the team and ticket resolution. The individual needs enough technical depth to independently lead troubleshooting across applications, Windows/IIS, databases, networking, infrastructure, cloud and vendor-supported platforms. The person will lead production operations, incident and change coordination, vulnerability remediation, vendor engagement, operational backlog management, documentation and knowledge transfer across a diverse packaged-application portfolio.
Vacancy posted 14 hours ago
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