STORE SUPERVISOR

Shift Lead (Part-Time) at Scooter's Coffee

Reports to: Store Manager

Status: Part-time/Hourly/Non-exempt

The Shift Lead ensures that the mission, principles, and Scooter's touchstones are carried out, embraced, and modeled. The Shift Lead must have a positive attitude, be passionate about the food and beverage industry and enjoy working with people. The Shift Lead plays a key role in Scooter's energetic team of food and beverage enthusiasts who are driven to provide excellent customer service.

Why Scooter's Coffee Is The Right Fit For You:

• You're a people person: You'll get to know your regulars by name, remember their favorite drinks, and make each visit to Scooter's Coffee a special one.
• You love coffee: Whether you're a coffee newbie or a total espresso expert, you'll learn how to craft delicious, high-quality drinks that you'll be proud to serve.
• You thrive in a fun, fast-paced environment: No two days are the same at Scooter's! You'll stay energized, engaged, and part of a team that feels like family.
• You care about making a difference: From serving ethically-sourced coffee to creating positive experiences, you'll be part of something meaningful.

Essential Functions:

• Manage the shift to ensure effective operations during your hours.
• Support the team in delivering superior service while maintaining efficiency.
• Aid in training and onboarding new team members.
• Handle customer inquiries and resolve any issues that may arise.
• Collaborate with the team to keep the workspace tidy and organized.
• Makes and serves specialty coffee and tea beverages
• Speaks and interacts with both new and regular customers
• Understands appropriate up-selling techniques
• Maintains a clean and sanitized workstation
• Follows health and safety guidelines
• Performs other functions as directed

Qualifications And Requirements:

Education and Work Experience

• Must be at least 18 years old
• 1+ year(s) of coffee experience preferred
• 1+ year(s) of managerial experience required.

Skills, Knowledge and Abilities

• Must be able to deal professionally and tactfully with customers and co-workers at all times
• Must have good interpersonal communication skills
• Must work efficiently in a quick-paced environment requiring multi-tasking and prioritization
• Must be able to work a flexible schedule
• Must be punctual, dependable and reliable
• Must be able to contribute to a positive team environment

Physical Capabilities Required

• Most physical exertion is in the 'low' range, requiring exertion of less than 5 pounds of force fairly regularly; however, may occasionally require exertion of up to 35 pounds.
• Job includes major amounts of reaching, standing, walking, talking and hearing
• Must have a sufficient visual acuity to determine accuracy, neatness and thoroughness of work assigned to employees, and to make general inspections of the work area
• Environmental conditions include a mild to moderate noise level

Why This Role Is Awesome:

• Flexible hours that work around your schedule
• Employee discounts so you can enjoy our amazing products
• Paid training to set you up for success
• Competitive pay starting at $14.00 - $16.00 per hour

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.