CX Insights Lead: Data-Driven Customer Experience
Unum
Unum in Chattanooga, TN, is seeking a Customer Experience Manager to lead CX research, analytics, and insights across the enterprise, partnering with business, operational, and digital transformation teams to improve customer experiences. The role drives measurement, feedback programs, and governance, with responsibilities spanning survey design, data synthesis, and presenting insights to senior leaders. #J-18808-Ljbffr
Vacancy posted more than 2 months ago
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