Program Coordinator

Nevada State UniversityNevada State University invites applications for the position of 1000 Hour Appointment – ASC Program Coordinator. The 1000 Hour Appointment will report to the Director of the Academic Success Center (ASC) and provide operation and program support in order to maintain quality learning support services, customer service, outreach and marketing, and student engagement for online and in-person peer-tutoring services.About the institution:Nevada State University, a four-year Minority Serving public institution with a statewide mission, is dedicated to excellence in teaching and learning and committed to the advancement of a diverse and largely underserved student population. Designated a Hispanic Serving (HSI) and Asian American Native American Pacific Islander Institution (AANAPI), Nevada State is a university where teaching and student support are valued above all else.Nevada State University continues to grow as an institution of higher education. In Fall 2025, the enrollment surpassed 8,400, with 8,287 undergraduate students and 117 graduate students. A majority of our students are first generation, racial/ethnic minorities, parents, and/or returning students, of which 48% are Hispanic, 10% are Asian/Pacific Islander, 10% are Black/African American, and 22% are White.We celebrate the storied backgrounds of our campus community. We operate with a shared commitment to represent and serve the diverse population of Nevada and to encourage the exchange of ideas that respects and honors the lived experiences of our students, staff, and faculty. We foster a culture of inclusive excellence so our members can live authentically, fully engage, and flourish. In order to strengthen the university and progress its mission, the university dedicates itself to intentional and ongoing reflection to meeting the evolving needs of Nevada State University, the surrounding communities, and the State of Nevada.We seek applicants who are passionate about working with this promising student population and collaborating with faculty and staff across departments to make a lasting impact in developing our institution and our community.We encourage you to highlight your background in fostering an inclusive campus culture and supporting the success of students who are historically underrepresented in higher education.Core Responsibilities:Program Operations: Coordinates daily operations and quality assurance of tutoring support services (internally and externally) and manages student staff and faculty communication in providing excellent academic support in alignment with best practices.Hiring & Scheduling: Supports Center Staff in semester recruitment of tutors; coordinates the application and interview process; coordinates the onboarding of new hires. Develops a strategic tutoring schedule around high demand course times, usage trends, multiple modalities (online vs. in-person), and identifies relevant group and tutoring lab/drop-in times; coordinates with faculty on scheduling strategies and tutoring needs to inform strategic scheduling decisions.Training & Development: Develops and facilitates tutor training; participates in campus-wide peer support and center trainings; conducts regular observations and semester evaluations of tutors and provides developmental feedback to improve quality of services.Faculty Outreach & Collaboration: Promotes tutoring services to faculty and students; coordinates tutoring support services with academic faculty and other relevant offices based on their needs; coordinates access to course materials for tutoring sessions; sends outreach emails and assists with scheduling and holding faculty meetings.Reporting/Assessment: Completes weekly and monthly tracking of tutoring services utilization and satisfaction; coordinates the distribution, collection, and analysis of program surveys; assists Center Staff in compiling and organizing student success data for semester/annual reports and outcomes assessment.Marketing & Outreach: coordinates with staff and student workers to update and develop marketing materials, disbursement throughout campus, and promotion of services via flyers, videos, tabling, Etc. Manages and maintains social media platforms and website content.Misc. Student Success Initiatives & Other Projects Assigned: Work with management to develop or support programming or initiatives related to the center mission such as: developing and facilitating effective study skills workshops for first year courses; supporting or tracking specific student populations or cohorts to provide retention or success interventions, etc.Minimum Qualifications:Bachelor's degree from a regionally accredited institution.One (1) year of experience in higher education or a related professional role.Demonstrated commitment to a diverse, non-traditional, first-generation student population.Ability to work independently and contribute to a team environment while effectively managing multiple priorities and deadlines.Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas).Preferred Qualifications:Prior experience working with peer support specialists, peer mentoring, or other academic student services.Work Hours:This position will work 30-40 hours per week.Hourly Rate:$26.00 per hour.Special Instructions for Internal NSHE ApplicantsNevada State University employees or employees within the Nevada System of Higher Education (NSHE, UNLV, UNR, NSU, CSN, TMCC, WNC, GBC, or DRI) MUST use the "Browse Jobs" process within Workday to find and apply for jobs at Nevada State and other NSHE Institutions. Once you log into Workday, type "Browse Jobs" in the search box which will navigate to the internal job posting site.If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.Exempt No Full-Time Equivalent 100.0%Required Attachment(s)Please note, once you submit your application the only attachment(s) viewable to you will be the attachment(s) to the resume/CV section of the application. Any additional required attachment(s) to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment(s) will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact the candidate helpdesk at View email address on click.appcast.io upload the following documents:Detailed resume listing relevant qualifications and experience;Cover Letter indicating why you are a good fit for the position and Nevada State University;Names and contact information of three references (you will be notified before references are contacted).Applications that do not include the required uploaded documents may not be considered.Posting Close Date 12/31/2026 Note to ApplicantApplicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.References will be contacted at the appropriate phase of the recruitment process.This position may require a criminal background check to be conducted on the candidate(s) selected for hire.As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.Nevada State University does not currently sponsor Visas, all applicants must be eligible to work in the United States without sponsorship.