Senior Program Manager / Delivery Director

Job Description

Job Description – Senior Program Manager

Location: Bellevue, WA

Employment Type: Full-Time

Hiring: Immediate

Job Summary

We are looking for an experienced Senior Program Manager to lead large-scale enterprise technology programs, manage customer relationships, and drive end-to-end delivery across onsite and offshore teams. The ideal candidate should have strong expertise in program governance, stakeholder management, financial oversight, and enterprise delivery.

Key Responsibilities

• Lead multiple complex, multi-application technology programs across geographically distributed teams.
• Act as the primary customer-facing POC, managing executive communication and governance meetings.
• Build strong relationships with customer leadership and key stakeholders.
• Drive program planning, execution, resource allocation, and delivery governance.
• Manage risks, issues, dependencies, escalations, and change requests.
• Lead managers, architects, project leads, and cross-functional teams.
• Oversee budgeting, revenue forecasting, resource utilization, and profitability.
• Support business development, RFP/RFI responses, and account growth initiatives.
• Ensure delivery quality, customer satisfaction, and adherence to SLAs.

Required Skills

• Strong experience in Enterprise Program Management / Delivery Management.
• Experience managing large-scale, complex programs and onsite/offshore teams.
• Excellent customer-facing and executive stakeholder management skills.
• Strong expertise in delivery governance, risk management, and resource planning.
• Experience in financial management, budgeting, forecasting, and P&L ownership.
• Excellent leadership, communication, and strategic decision-making skills.

Good to Have

• Experience in large-scale Cloud Migration and Application Modernization programs.
• Knowledge of AWS Cloud services and migration frameworks.
• Exposure to AI/ML, Generative AI, and Automation initiatives.
• PMP, PgMP, Agile, SAFe, or AWS certifications.

How to Apply

Interested candidates who meet the above requirements are requested to share their updated resumes at View email address on ziprecruiter.com for immediate consideration.