AI Solution Manager Revenue Cycle

AI Solution Manager Revenue Cycle

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate Information Services Department is seeking a dynamic and talented AI Solution Manager Revenue Cycle. The Solution Manager holds broad, domain-level ownership (e.g., Revenue Cycle, Coding, Clinical) of AI-driven tools and solutions, which may range from specific applications to a comprehensive portfolio within the domain. Core responsibilities include identifying high-value opportunities, shaping innovative solution concepts leveraging emerging technologies, especially AI, and driving measurable operational and financial outcomes. This role entails full lifecycle ownership, acting as a critical bridge between business, clinical, and technical teams to translate complex domain challenges into scalable, high-impact solutions. The Solution Manager collaborates closely with engineering, data, and operational stakeholders to deliver custom-developed capabilities and continuously optimize them based on real-world performance metrics.

Key responsibilities include:

• Domain Ownership & Strategy
• Solution Identification & Use Case Development
• AI & Data-Driven Solution Design
• Cross-Functional Orchestration
• Value Realization & ROI Accountability
• Solution Lifecycle & Continuous Improvement
• Change Management & Adoption

Qualifications:

• Bachelor's degree required with 5-8 years of related experience. Master's degree with 8-10 years of experience preferred
• Comprehensive understanding of clinical, administrative, or revenue cycle workflows within healthcare environments
• Strong knowledge of healthcare operational challenges and inefficiencies, including opportunities for transformation and automation
• Working knowledge of the solution and product lifecycle, from ideation through deployment and continuous improvement
• Understanding of AI capabilities, limitations, and appropriate use cases, particularly in healthcare settings
• Knowledge of healthcare data concepts and analytics, including how data is structured, measured, and interpreted
• Familiarity with healthcare data standards, interoperability, and information flow (e.g., HL7, FHIR)
• Understanding of user-centered design principles and how solutions integrate into clinical and operational workflows
• Knowledge of value drivers in healthcare, including clinical outcomes, operational efficiency, and financial performance
• Awareness of change management principles in healthcare IT and operational environments

Skills:

• Ability to identify, frame, and prioritize complex domain problems and translate them into actionable solution opportunities
• Strong analytical and strategic thinking skills with the ability to connect business needs to scalable solutions
• Ability to define AI-enabled use cases, including setting success metrics and measurable outcomes
• Skill in interpreting data and AI outputs, and applying insights to decision-making and solution design
• Ability to translate between technical teams and clinical/operational stakeholders, ensuring alignment and clarity
• Excellent stakeholder communication and facilitation skills, including leading discovery sessions and workshops
• Ability to develop and articulate business cases, including ROI, cost-benefit analysis, and value realization
• Strong cross-functional leadership skills, with the ability to influence without direct authority
• Ability to manage competing priorities and maintain alignment across multiple initiatives within a domain
• Skill in driving adoption and change, ensuring solutions are effectively integrated into workflows
• Ability to monitor performance metrics and drive continuous improvement post-deployment
• Experience using structured approaches to requirements definition, workflow design, and solution documentation

License or Registration Requirements: Licensure not required. Clinical or RCM certifications are a plus.

Travel Requirements: up to 10-15% domestic US travel.