Medical Assistant

Medical Assistant Position at MyCare 365

At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we're looking for medical assistants who share that mission.

As a medical assistant at MyCare 365, you'll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You'll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.

What you'll do:

• Assist with patient intake, vital signs, and documentation in the electronic health record (ehr)
• Support providers with procedures, exams, and follow-up care
• Coordinate referrals, lab orders, and patient education
• Maintain a clean, safe, and organized clinical environment
• Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
• Collaborate across departments to ensure smooth patient flow and continuity of care

Wakeway to excellence – how you show up:

• Respect for people: compassion, empathy, dignity, and appreciation for every individual.
• Teamwork: collaboration, pride in your work, and support for your teammates.
• Commitment & accountability: safety first, integrity always, and striving for excellence.
• Communication: clear, courteous, active listening that puts patients first.
• Wakeway 2 excellence: reducing waste, improving workflows, and supporting

What we're looking for:

• Completion of an approved accredited medical assistant program
• American academy of medical assistants, american medical technologists, american registry of medical assistants and the national center for competency testing
• Current certification (cma, rma, or equivalent) preferred
• Strong communication and teamwork skills
• Experience in an ambulatory or outpatient setting is a plus
• Commitment to wakemed's values of respect, integrity, and excellence

Why wakemed?

• A culture that puts people first—patients and team members alike
• Opportunities for growth and development
• Competitive benefits and wellness programs
• A mission-driven organization making a real impact in our community

We invest in you — your growth, your well-being, and your future.

Perks & benefits:

• Free parking at all campuses
• Health, dental & vision coverage
• 6 free mental health sessions through lyra
• Metlife pet insurance
• 403(b) retirement plan with employer match
• Paid days off (pdo) for vacation, sick time & holidays
• Tuition & specialty certification reimbursement
• Wakewell rewards & wellness programs
• Wakemed gives – employee assistance & education support
• Childcare partnerships with kindercare & bright horizons
• Endless professional development opportunities

Department description:

Serving the community since 1961, wakemed health & hospitals is the leading provider of health services in wake county. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit

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Licensure: not applicable

Education: high school diploma or equivalent required

Experience: 1 year clinical - medical assistant required - or required - completion of an approved medical assistant program