Housekeeper

Job Description

Job Description

Housekeeper Secrets Hideaway Resort & Spa – Kissimmee, FL

Join Our Team!

Secrets Hideaway Resort & Spa is seeking energetic, detail-oriented, and reliable Housekeepers to join our growing team. Housekeepers play a vital role in creating exceptional guest experiences by ensuring guest rooms, public areas, and resort facilities are clean, sanitized, and maintained to the highest hospitality standards.

If you take pride in your work, enjoy working in a team environment, and have a passion for cleanliness and guest service, we'd love to hear from you!

Position Summary

The Housekeeper is responsible for cleaning and maintaining guest rooms, public areas, restrooms, hallways, lounges, and resort facilities while ensuring a welcoming and comfortable environment for guests. This position works closely with the Housekeeping Supervisor and Housekeeping Manager to ensure operational excellence and guest satisfaction.

Essential Duties & Responsibilities

• Clean and prepare guest rooms for arrivals and stayover guests
• Make beds and replace linens
• Clean and sanitize bathrooms, sinks, countertops, mirrors, and glass surfaces
• Sweep, vacuum, and mop floors
• Dust furniture, fixtures, and guest room amenities
• Clean hallways, stairwells, lounges, restrooms, and public areas
• Restock guest amenities, linens, and housekeeping supplies
• Report maintenance issues, damages, and safety concerns promptly
• Follow all cleaning, sanitation, and safety procedures
• Complete assigned special cleaning projects as needed
• Support fellow team members to ensure quality and efficiency standards are met
• Provide friendly and professional guest interactions at all times

Qualifications

• Previous housekeeping, hotel, resort, or hospitality experience preferred but not required
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Ability to lift, push, pull, and carry housekeeping supplies and equipment
• Ability to stand, walk, bend, and perform physical tasks throughout the shift
• Excellent communication and guest service skills
• Reliable attendance and punctuality

Schedule

• Full-Time and Part-Time opportunities available
• Day and Night shifts available
• Must be available to work weekends, holidays, and special events as needed
• Housekeeping operations run 24 hours a day, 7 days a week

What You'll Need

• Professional appearance and adherence to company uniform standards
• Ability to use a two-way radio and WhatsApp for team communication
• Ability to maintain an organized and fully stocked housekeeping cart
• Commitment to maintaining a safe, clean, and welcoming environment

Why Join Secrets Hideaway?

• Competitive pay
• Flexible scheduling
• Supportive team environment
• Opportunity for advancement and cross-training
• Work in a unique resort atmosphere dedicated to exceptional guest experiences

Apply Today!

Join a team that takes pride in delivering cleanliness, comfort, and exceptional hospitality. If you are dependable, hardworking, and ready to contribute to an outstanding guest experience, we encourage you to apply.

Secrets Hideaway Resort & Spa is an Equal Opportunity Employer.