Front Desk Receptionist

Job Description

Job Description

Benefits:

• Simple IRA matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Overview:
Reach Therapy Services is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our Hot Springs clinic. We provide pediatric occupational therapy, physical therapy, speech therapy, and ABA services across our Conway, Searcy, and Hot Springs locations. Our clinics are known for strong teamwork, communication, and a supportive environment where both employees and families feel welcome.

We offer competitive pay, benefits, and a positive workplace culture. Bilingual candidates who speak Spanish are encouraged to apply.

Key Responsibilities:

• Greet and assist patients and families

• Check patients in and out

• Answer and direct incoming phone calls

• Manage emails, letters, and packages

• Assist with new patient intake and required paperwork

• Schedule and confirm appointments

• Support providers with schedule changes

• Collect co-pay and co-insurance

• Maintain accurate and organized medical records

• Update documentation and prescriptions in the EMR system

• Manage inventory and assist in light cleaning duties

Qualifications:

• Experience with EMR/EHR systems (required)

• Strong computer skills, including MS Word, Excel, and Outlook

• Excellent customer service and interpersonal skills

• Strong written and verbal communication

• High attention to detail and accuracy

• Ability to multitask and manage time effectively

• Professional, friendly, and team-oriented

• High School Diploma or GED required

Job Type:

Full-Time

Schedule:

Monday–Friday (flexible hours)