Management Support Specialist

The Texas Civil Commitment Office (TCCO) is a small state agency with a critical public safety mission — to provide intensive supervision and treatment to civilly committed sexually violent predators. TCCO is a separate state agency that is administratively attached to the Health and Human Services Commission. TCCO is seeking dedicated professionals who are ready to contribute to this small but important agency. If you are passionate about public safety, supervision, and treatment; TCCO offers a unique and impactful career path. TCCO offers a comprehensive benefits package to include paid time off, a defined benefit pension plan and 100% paid employee health insurance for eligible full-time employees. Functional Title: Management Support Specialist Job Title: Program Specialist II Agency: Health & Human Services Comm Department: TCCO ADMIN Posting Number: 18736 Closing Date: 01/08/2027 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Group: TEXAS-B-18 Salary Range: $3,793.41 - $5,921.25 Pay Frequency: MonthlyShift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 25% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: AUSTIN Job Location Address: 4616 W HOWARD LN Other Locations: MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS Brief Job Description The Management Support Specialist is selected by and reports directly to the Deputy Director of the Texas Civil Commitment Office (TCCO). Provides administrative support to the Texas Civil Commitment Office operations leadership team. Works under limited supervision with latitude for the use of initiative and independent judgment.Provides complex professional administrative functions and acts as a point of contact for the TCCO Deputy Director and as a liaison with other operational staff. Interacts daily with other executive offices to coordinate assignments. Develops and coordinates the implementation of administrative projects/initiatives assigned by the Deputy Director or other executive staff. Performs other duties as assigned or required to maintain efficient and accurate office operations. Essential Job Functions Provides administrative support as assigned by the TCCO Deputy Director.Prepares confidential materials, correspondence, memos, and reports using Microsoft Word and Excel. Proofs correspondence, memos, technical documents, and forms for accuracy before submitting for signature/approval of the Deputy Director. Maintains official copies of correspondence. Receives, analyzes, distributes, and takes appropriate action on incoming mail and telephone calls.Coordinates assigned meetings and conference calls as needed. Prepares handouts and other materials necessary for assigned meetings.Updates working documents and processes. Assists in coordinating weekly, monthly and quarterly reports. Compiles and enters data into agency tools and runs reports on request utilizing Microsoft Excel functions. Conducts research on the agency’s programs, including current and historical state policies and regulations and the policies and regulations related to similar programs in other jurisdictions. Prepares reports of findings.Draft responses for correspondence. Develop letters, memos, forms, spreadsheets and templates. Compile data to prepare complex reports as directed to include tracking and summarizing information.Work directly with agency staff, other state agencies and the public to provide information regarding TCCO and its procedures in response to routine inquiries.Assist in compiling records for Public Information Act requests.Cross-trained to serve as backup for other administrative and operational staff. Other duties as assigned. Knowledge, Skills and Abilities Knowledge of accepted business practices and procedures. Knowledge of agency rules, regulations, policies and procedures.Skill in the use of standard office equipment such as copiers, cell phones, laptop, and software to include Microsoft Excel and Powerpoint. Ability to utilize Microsoft Excel to compile data, run reports, create formulas and conditional formatting. Skill in attention to detail and self-editing to produce quality data and written reports. Skill in creating written reports regarding findings and tailoring reports to a variety of audiences.Skill in time management and organization including the ability to prioritize multiple projects with competing deadlines.Ability to handle high-level administrative issues, to use initiative to analyze and solve work-related communications. Ability to communicate effectively in writing and in person. Registrations, Licensure Requirements or Certifications: Valid Texas Driver's license. Initial Screening Criteria: High school diploma required. Graduation from an accredited college or university with a bachelor's degree in business administration or related field is preferred. Three or more years experience in providing advanced administrative office support. College education and experience may be substituted for one another on a year for year basis. Additional Information: Please note, this position is required to work in office at TCCO's headquarters and is not a hybrid or remote position. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. Active Duty, Military, Reservists, Guardsmen, and Veterans:Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. ADA Accommodations:In compliance with the Americans with Disabilities Act (ADA), the agency provides reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on click.appcast.io. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks and Work Eligibility:Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work Download the I-9 Form Telework Disclaimer:This position is not eligible for telework.