Industrial Service & Repair Manager

Job Description

Job Description

Lead Operations. Build Teams. Drive Results.

Ready to take the next step in your leadership career? At OTC, our  Industrial Service & Repair Manager   oversees both our Shop and Field Service business , driving safety, operational excellence, customer satisfaction, and business growth. If you're a hands-on leader who enjoys building teams, solving challenges, and making an impact, you'll find a rewarding career with opportunities to grow at OTC.

What You'll Do:

• Manage day-to-day shop operations for the repair and assembly of centrifugal pumps, positive displacement pumps, electric motors, and related rotating equipment.
• Meet or exceed Monthly, quarterly, and annual Repair department Revenue, Profit, and Safety targets.
• Develop and maintain production schedules to meet customer delivery expectations.
• Monitor workflow, capacity planning, and labor utilization.
• Ensure jobs move efficiently from teardown through inspection, machining, rebuild, testing, and final QC.
• Identify bottlenecks and implement corrective actions.
• Supervise shop foremen, lead technicians, and production staff
• Conduct performance evaluations and coaching.
• Enforce accountability, productivity, and workmanship standards.
• Manage labor efficiency and productivity metrics.
• Monitor shop costs including overtime, materials, and rework.
• Assist in budgeting and forecasting for manpower and equipment needs.
• Support margin improvement initiatives.
• Maintain a safe and clean work environment, complying with company and industry safety regulations.
  

What You'll Need:

• Strong interest in and ability to build and maintain Teams and Team Work.
• 5+ years of experience in pump, motor, or rotating equipment repair environment.
• 3+ years of supervisory or production leadership experience.
• Strong understanding of mechanical repair processes, motor rewinds, machining, and testing.
• Familiarity with equipment BOMs, prints, SWIs and SOPs.
• Willingness to enforce shop safety standards and follow OSHA regulations.
• Strong organizational skills using MS Office, Adobe, and PowerPoint software.
• Proficiency in ERP systems and production tracking software.
• Prolonged standing and working in a shop environment.
• Exposure to noise, grease, and industrial conditions.
  

Why Join OTC Industrial Technologies?

• Comprehensive Benefits: Our benefits package includes medical, dental, and vision care coverage, short-and long-term disability coverage, and life insurance. We also offer a wellness discount and a stipend for safety shoes & glasses.
• Financial Security: We provide a 401(k) savings plan with an employer match of 50% on the dollar up to 6%, robust referral bonuses, and relocation assistance.
• Work-Life Balance: Enjoy paid time off (PTO) and tuition assistance to support your career growth and personal life.
• Career Growth Opportunities: At OTC Industrial Technologies, we believe in investing in our employees' development. We offer various training programs and career advancement opportunities to help you reach your full potential.
  

Learn more about OTC here: About Us | OTC Industrial Technologies