Director-Software Engineering

Job ID: 26013339Posted: 2026-08-31Location: Phoenix, AZ, United StatesSalary: $144250 - $256250 annually + bonus + equity (if applicable) + benefitsJob Function: Engineering & ArchitectureSchedule: Full timeShift: DayWorkplace: HybridCareer Area: TechnologyCompany: American ExpressDescriptionJoining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to approximately 70% of the S&P 500. We are the number one issuer of small business cards, the industry leader in corporate T&E and represent approximately 40% of the company’s total revenues. Our vision is to be essential to our customers’ businesses every day. We do that by offering a diverse suite of payment and cashflow tools our customers need to run and grow their businesses, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage their financial and payment needs.Responsibilities- This role will be focused on expanding the core APIs to enable a robust business to business feature set- This role requires a blend of a highly technical skillset with deep business acumen, with the expectation of being able to make technical decisions fast to deliver on business strategy to drive more adoption and revenue- Leads, mentors, and coaches Senior Software Engineers and teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the software engineering community- Collaborate with senior leadership to develop and implement talent acquisition and retention strategies, ensuring the organization attracts and retains top talent- Directs and oversees the successful development, deployment, support, and monitoring of software across various environments- Leads multiple software product development teams to realize the company's technology vision and strategy in a scalable, iterative environment- Drives innovation and experimentation to deliver software solutions that meet or exceed customer and partner expectations- Shares technology domain expertise with architects and specialists across multiple organizations to enhance technical solutions- Ensures frictionless automated delivery processes and empowers teams to succeed at scale- Collaborates with business and technology partners to motivate change and execute product roadmaps- Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectivesQualificationsEducation:- Bachelor's degree in Computer Science, Computer Engineering, and/or comparable experience; advanced degree preferred- Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL, and relational databases- Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)Work Experience:- Deep understanding of how to leverage AI tooling to enhance productivity Kotlin, Ktor, AWS, and API development- Software engineering and development experience or a related job- Experience in leading and managing software engineering teams, providing technical leadership and mentorship- Experience in collaborating with senior stakeholders to drive software strategy and innovation- Expertise in application design, software development, and automated testing- Experience in distributed (multi-tiered) systems, algorithms, and relational databases- Experience in Agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories- Experience in automation testing and documentation (i.e. automated, functional, and performance)Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.About the TeamAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.