Service Technician - Colonnade at Kentlands

Service Technician - Colonnade at Kentlands

Colonnade at Kentlands, located in Gaithersburg, MD, is in need of a qualified worker to join our service team. This person will be expected to respond to maintenance work orders of the community, scheduling contractors, and oversight of contractors in conjunction with the on-site manager. Ideal candidates will work well both with a team and individually. Excellent customer service skills required; some prior experience in maintenance is preferred.

Hourly rate is $25 an hour. Schedule is Monday through Friday: 9am to 5pm, with on-call responsibilities.

Essential Functions:

• Responsible for the overall maintenance of the community including trash removal from common area receptables.
• Identify and resolve all maintenance issues including scheduling contractors and oversight of contractors in conjunction with the on-site manager.
• Performs plumbing work such as cleaning stoppages and replacing.
• Maintains cleanliness, order, and safety at the community.
• Assists in outdoor grounds work, when necessary, including grounds policing and snow.
• Participates in on-call schedule for evenings, weekends, and holidays.
• Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Ability to present a positive professional demeanor by encompassing WPM Brand Compass Values.
• Ability to operate PC and learn new software.
• Ability to communicate effectively with homeowners, associates, and clients.
• Excellent time management and prioritization skills.
• Valid driver's license and vehicle.
• Able to troubleshoot minor electrical problems within various types of fixtures and.
• Required to work indoors on ladders, scaffolding, or lifts as well as outdoors.

Education and Experience:

• High School Diploma or equivalent.
• 5 years of maintenance experience preferred.

Skills:

• Required
• Prioritizing tasks: Intermediate
• Coordinating schedules: Intermediate
• Following safety procedures: Expert
• Customer service: Advanced
• Building maintenance: Intermediate
• Preferred
• Snow removal: Intermediate
• Basic plumbing: Intermediate

Behaviors:

• Required
• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Preferred
• Self-Starter: Inspired to perform without outside help
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Experience:

• Required
• 3-5 years: Maintenance Experience

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.