AI Engineer WatsonX.Assistant

AI Engineer WatsonX.Assistant

Quantum Strides LLC is a premier System Integrator and IBM Business Partner specializing in the implementation of IBM TRIRIGA and IBM Maximo. With headquarters in Herndon, Virginia, USA, and global presence through subsidiaries and teams in India, the Philippines, and Canada, we are pioneering innovative solutions in the generative AI space. Our aim is to leverage AI technology to streamline enterprise operations and foster business growth.

We are looking for a talented AI Engineer with expertise in IBM WatsonX Assistant to join our team. The successful candidate will be responsible for designing, developing, and maintaining AI-driven conversational solutions to enhance customer interactions and operational efficiency.

Key Responsibilities:

• Design, develop, and deploy AI-driven conversational agents using IBM WatsonX Assistant.
• Customize and optimize chatbots for various use cases, including customer service, support, and automation.
• Integrate WatsonX Assistant with other enterprise systems and APIs.
• Develop and train machine learning models to improve chatbot performance.
• Continuously refine and optimize NLP (Natural Language Processing) algorithms for better understanding and response accuracy.
• Conduct A/B testing and analyze chatbot interactions to enhance user experience.
• Work closely with stakeholders to gather requirements and define project scope.
• Implement conversational flows and dialogues that align with business objectives.
• Ensure seamless integration of WatsonX Assistant with existing workflows and systems.
• Provide technical support and troubleshooting for WatsonX Assistant-related issues.
• Monitor and maintain the performance and reliability of deployed solutions.
• Perform system upgrades, patches, and enhancements as needed.
• Create and maintain detailed technical documentation for developed solutions.
• Train end-users and stakeholders on WatsonX Assistant functionalities and best practices.
• Develop training materials and conduct workshops as needed.

Qualifications:

• Bachelors degree in Computer Science, Artificial Intelligence, Data Science, or a related field.
• Proven experience as an AI Engineer, with a focus on conversational AI and chatbot development.
• Strong expertise in IBM WatsonX Assistant and its components.
• Proficiency in programming languages such as Python, JavaScript, or Java.
• Experience with machine learning frameworks and NLP libraries.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Masters degree in a relevant field.
• Certification in IBM Watson or other AI technologies.
• Experience with cloud platforms such as IBM Cloud, AWS, or Azure.
• Knowledge of Agile or other project management methodologies.