General Manager

General Manager at Zaxby'sAre you a highly skilled and motivated individual looking for an immediate opportunity as a General Manager? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect job for you!Zaxby's is an American chain of fast casual restaurants offering delicious chicken wings, chicken fingers, sandwiches, and salads. With over 900 locations, Zaxby's is a well-established brand in the South. Join our team at 1788 Chicken, an independent franchisee with 50 Zaxby's locations and counting!We at 1788 Chicken are all about Fresh Chicken and Fellowship. Our goals are to serve up the freshest, best tasting chicken in town and to get to know and enjoy our fellow employees, our customers, and the community. If you love people and food, we have a job you'll love! We're looking for leaders who can be the face of our organization and offer incredible customer service. We need leaders who are responsible, enthusiastic, relational, confident, hardworking, and have a tidy appearance.Job SummaryThe General Manager is responsible for the management of all restaurant operations. They are responsible for developing relationships with employees, customers, and the community. The GM ensures the highest standards of food quality and fosters an atmosphere of friendliness and fellowship in the store. The GM's goal is to carry out the mission of providing Fellowship and Fresh Chicken to all who come to 1788 Chicken. Key areas of focus for the GM should be Culture, Care, Communication, Controls, Coaching, Customer Experience, and Community Involvement.Duties and ResponsibilitiesCulture: Align with and support 1788 Chicken's vision and philosophyCare: Care for people (employees, peers, customers, vendors, etc.)Communication: Communicate effectivelyCoaching: Coach your employees on their performanceCustomer Experience: Be constantly concerned about the customer experienceCritical Items: Use the created 1788 Chicken systems and processesControls: Ensure that all policies and procedures are being followedStaffing of restaurantInventoryEnsure the financial success of the restaurantHelp train new staff and continuous training of existing staffEnsure all staff are following and supporting 1788 Chicken culture and missionResponsible for achieving all financial targets set for their storeTerminating and disciplining staffDeveloping leaders in their restaurantRequired Education and ExperienceHigh school diploma or equivalent5+ years in the restaurant industry3+ years of management in the restaurant or an equivalent industry with at least 1 year as a General ManagerLocation: Middletown 807 Blankenbaker Pkwy, Louisville, KY 40243, USAIf you are a talented and dynamic individual looking for an exciting opportunity to lead a successful restaurant, apply now and join our team at 1788 Chicken!