Housekeeping Supervisor

Housekeeping Coordinator

Four Seasons Resort Scottsdale is looking for a Housekeeping Coordinator to serve as the heart of our Housekeeping operation, ensuring seamless communication between departments while supporting an exceptional experience for our guests and residents. In this role, you will coordinate daily housekeeping activities, manage guest requests, maintain departmental records, and help create an organized and efficient environment where our team can thrive. The ideal candidate is a detail-oriented hospitality professional with a warm, service-focused approach who enjoys building relationships, supporting others, and contributing to the world-class experiences that define Four Seasons.

What you will do:

• Serve as the primary communication hub for the Housekeeping department, handling guest requests, incoming calls, and interdepartmental coordination to ensure exceptional service and operational efficiency.
• Coordinate daily housekeeping operations by assigning rooms to Room Attendants, dispatching Housemen and Runners, and monitoring room status and productivity throughout the day.
• Maintain accurate departmental records, including guest requests, engineering work orders, lost and found documentation, discrepancy reports, and key inventory logs.
• Support administrative operations by organizing office files, preparing daily reports, managing departmental supplies, and completing various clerical and data-entry responsibilities.
• Ensure seamless communication between Housekeeping, Front Office, Engineering, and other departments while tracking guest-requested items and following through on service recovery and operational needs.

What you bring:

• Previous administrative, office coordination, or housekeeping experience required; luxury hotel or resort experience preferred.
• Ability to work flexible 6-8 hour shifts in a fast-paced hospitality environment.
• Strong verbal and written English communication skills required; bilingual Spanish skills are highly preferred.
• Positive, professional, and team-oriented attitude with the flexibility to work weekends and holidays as business demands require.
• Ability to stand and move throughout the shift and safely lift, carry, push, or pull up to 50 lbs. as needed.

What we offer:

• Comprehensive health benefits including medical, dental, vision, and life insurance
• 401(k) plan with company match
• Exclusive employee rates at Four Seasons Hotels & Resorts worldwide
• Complimentary uniforms with dry cleaning service
• Complimentary shift meals and on-site parking
• Exceptional learning, development, and tuition reimbursement opportunities that support your growth, elevate your skills, and help you build a rewarding career
• A culture rooted in care, respect, and inclusion, where you're encouraged to bring your authentic self to work each day
• Employee events, celebrations, and recognition experiences that foster connection, belonging, and a strong sense of community

Schedule & Hours:

• Full Time
• Available to work both AM and PM shifts (7:00 AM - 3:30 PM and 3:00 PM - 11:30 PM).

Candidates must have valid work authorization for the U.S.