Dispensary Associate - Part-Time

Ascend Wellness Holdings(AWH) ofGrand Rapids - 28th St.is looking to hire aPart-TimeDispensary Associate! Our workforce will reflect the diversity of the City. We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills. Are you someone who is personable, adapt in a fast-paced atmosphere and has a team player mentality? Would you like to advance your retail career with a company that values both its employees and the community? If so, please read on! We offergreat perks, includingflexible schedules,a generousemployee discountandswag. If this sounds like the right retail opportunity with a cannabis dispensary for you, APPLY TODAY! JOB SUMMARY TheDispensary Associateis responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment. Part Time Dispensary Associates work between 15-29 hours a week. *Must have flexibility to work during the week AM/PM and open availability on Weekends. PRIMARY RESPONSIBILITIES Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the storeGuide customers through sales transactions while offering advice and knowledge as needed or requestedEnsure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintainedFulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick upPromote a work environment that is positive, customer-service oriented, and compliant with established policies and procedureContinuously develop product knowledge to offer customers the most up-to-date information and adviceRespond to customer inquiries in store, online, and over the phoneAccurately use and maintain the point of sale (POS) system in person and over the phoneAccurate cash handling, customer cart management, and ringing of customer transactionsAccurate and timely data entry of customerStrive to achieve team and individual performance goalsVerify proper paperwork, documentation, and required identification for customersExecute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store LeadershipReport any observed inconsistencies or hazards to Store LeadershipMaintain a clean, organized, safe and inviting store environmentComplete store opening and closing checklists JOB REQUIREMENTS Must be at least 21 years of ageHigh school diploma or general education degree (GED)Retail experience preferred, cannabis retail experience a plusExceptional customer service skillsKnowledge of basic computer skillsCannabis point of sale (POS) software a plusPositive attitude, team player and strong work ethicWilling to build understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating proceduresMust be and remain compliant with any and all regulatory requirements for working in the cannabis industryMust have excellent organization and time management skillsMust be focused, pay close attention to detailMust be able to internalize training and follow instructionsMust be able to communicate clearly and effectively Company Overview Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand. EEO Statement Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.