Banquet Houseperson - Hilton Tampa Downtown
Hilton US
Banquet Set-Up Attendant
A Banquet Set-Up Attendant is responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
As a Banquet Set-Up Attendant, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Set up banquet rooms and event spaces according to Banquet Event Orders (BEOs), including but not limited to chairs, staging, dance floors, linens and décor
Breakdown and reset rooms efficiently after events.
Maintain cleanliness of all banquet areas before, during and after events, including but not limited to vacuuming, trash removal, dusting and polishing)
Ensure back of house storage areas, banquet closets and hallways are organized and safe.
Report and/or resolve maintenance issues promptly.
Assist banquet servers, captains and catering staff during events as needed that includes but is not limited to refreshing water, replenishing supplies and moving furniture as required.
Respond quickly to guest or client requests during set up or events.
Uphold hotel service standards and maintain a professional appearance.
Properly handle, store and maintain banquet furniture, linens and equipment.
Monitor inventory levels and report shortages of supplies and/or damaged equipment.
Follow hotel procedures for lifting, moving and storing heavy items safely.
Work closely with Banquet team, catering staff and other hotel departments to ensure smooth event execution.
Communicate effectively with supervisors about event progress, issues or changes.
Follow schedules and task assignments both supervised and unsupervised to meet event timelines.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality
- Integrity
- Leadership
- Teamwork
- Ownership
- Now
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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