District Manager

Multi-Unit ManagerA Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 5-8 Dunkin' Donuts® and/or Dunkin' Donuts/Baskin Robbins® combo restaurants, including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.Responsibilities IncludeTeam EnvironmentResponsible for general human resource functions such as recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional developmentEnsure appropriate training tools are utilizedOperational ExcellenceCreate and maintain a people first culture in the restaurantMonitor, follow up and report training progressEnsure a safe, secure, and healthy work environment for safety, food safety, and sanitation guidelines; comply with all applicable lawsEnsure Brand standards, recipes and systems are executedPrepare, complete and follow up on action plans for remodels and new restaurant openingsLead team meetings to communicate relevant operations information, e.g. seasonal productsProfitabilityIdentify and support systems to control costs and maintain budgetsProvide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costsSupport sales goals by developing action plans for seasonal forecastingEnsure tools and systems are in place to roll out new products, systems and processesCompany IntroductionFounded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.