Solution Architect (Sales Associate)

Sales Associate

Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost that's why we call ourselves Healthcare Warriors.

We're committed to building diverse and inclusive teams more than 2,000 of us and counting so if you're excited about this position, we encourage you to apply even if your experience doesn't match every requirement.

About the role

The Sales Associate (SA) is a strategic partner to the Vice President of Sales, working in close collaboration to support territory execution, deal progression, and revenue outcomes. This role translates sales strategy into structured action across complex, multi-solution opportunities.

The SA plays a critical role in solution positioning, technology demonstrations, deal readiness, and cross-functional coordination, helping ensure clarity, alignment, and momentum throughout the sales cycle.

Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH.

What you'll do (Essential Responsibilities)

• Partner closely with the Vice President of Sales to support opportunity execution and overall territory success.
• Maintain continuity across active opportunities by helping track next steps, risks, and action items as deals progress.
• Translate defined sales strategy into structured execution across discovery, demos, proposals, and finalist meetings.
• Prepare meeting prep documents, agendas, summaries, and follow-ups for key sales engagements.
• Support complex sales cycles involving multiple internal and external stakeholders while helping ensure alignment and readiness at each stage.

Solution & Portfolio Expertise

• Develop and maintain strong knowledge of the full Quantum Health solution portfolio, including: Embold Plus, Quantum Flex, Quantum Signature.
• Support aligning prospect needs and operating models to the appropriate solution configuration.
• Clearly articulate how Quantum Health partners with clients, including what is managed by Quantum versus what remains client- or carrier-owned.
• Help ensure consistent and accurate messaging across opportunities involving Care Finder powered by Embold, Real-Time Intercept, clinical programs, pharmacy navigation, and point-solution integrations.
• Serve as a resource to internal teams for solution clarification and positioning.

Technology & Sales Demo Execution

• Lead or support live, scenario-based sales demonstrations tailored to the prospect and buying audience, including:
• Member experience (mobile app and portal)
• Provider workflows
• Warrior experience (PIVIT)
• Reporting and analytics storytelling
• Customize demos by industry, persona, and use case to reinforce solution value and outcomes.
• Demonstrate how Quantum Health's technology and human support model work together to drive engagement, experience, and cost impact.

Sales Operations & Readiness

• Support maintaining accurate and timely opportunity, contact, and activity data in Salesforce.
• Assist with managing deal hygiene, readiness, and follow-up to maintain momentum across opportunities.
• Coordinate cross-functional inputs required for proposals, pricing, due diligence responses, and site visits.
• Conduct research on employer organizations and market dynamics; synthesize insights for Sales leadership.
• Represent Quantum Health in select industry events and sales engagements as needed to support pipeline development.
• Other duties as assigned.

What you'll bring (Qualifications)

• Education: Bachelor's degree in Business or equivalent experience
• Experience: 35+ years of experience in healthcare, insurance, or technology-enabled solution sales.
• Experience supporting complex B2B sales cycles
• Experience leading or supporting executive-facing technology and solution demonstrations
• Understanding of employer-sponsored health benefits and healthcare navigation models
• Proficiency with Salesforce CRM
• Strong skills in PowerPoint, Word, and Excel
• Strong written and verbal communication skills with executive-level polish
• Ability to translate complex solutions into clear, compelling narratives
• Strong organizational skills and attention to detail
• Ability to operate effectively in fast-moving environments
• Commitment to protecting company and member data in accordance with all security, ethics, and compliance policies
• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us.

What's in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer.
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.