Managed Print Consultant

Job Overview The Print Team’s primary objective is to grow, retain, and support print clients in local go-to-markets. The Marketplace Sales Specialist drives new print business in the local market while managing a portfolio of active print-only clients. This role serves as the primary representative for assigned accounts, ensuring client satisfaction through consistent business reviews and timely issue resolution. By monitoring account activity and identifying opportunities for upgrades, the specialist supports retention and growth objectives. Collaboration with internal teams is essential to deliver solutions that strengthen client relationships and maximize impact. Responsibilities Drive net-new print business in local market Manage and retain a portfolio of active print-only clients Serve as the dedicated representative for assigned print clients Conduct regular and consistent business reviews with clients Address and resolve client inquiries and issues in a timely manner Ensure client satisfaction and build strong relationships Monitor account activity and identify opportunities for account upgrades Collaborate with internal teams to support client needs Support Impact’s goal of client retention and growth within print services Qualifications & Experience The ideal candidate is a proactive self-starter with exceptional verbal and written communication skills. They bring high energy, a positive attitude, and thrive in competitive environments. Adaptable and resourceful, they excel in dynamic settings and effectively utilize available resources. Dependable and reliable, they demonstrate a strong commitment to their work. Additionally, they are tech‑savvy, embracing technological innovation and quickly adapting to new tools and systems. Experience crafting messaging for C‑suite and VP-level decision makers. Have a general understanding of business challenges across different industries. 5+ years of experience in Copier Sales High level of knowledge on copier releases and Kyocera and Konica printing equipment High level of understanding of the lease buyouts, upgrade, and lease return process Ability to work independently and communicate efficiently interdepartmentally Ability to work with clients to understand issues and work internally and externally to resolve Understanding of Papercut, Printer Cloud and SMUA software agreements Problem solving, organizational, and presenting skills are required Compensation The typical base salary range for this role is $70,000 to $85,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skillset, experience and training, licensures and/or certifications, and other organizational needs. Impact may offer applicable incentive compensation plans depending on role and/or department. Benefits We Take Pride In 5-year Tiffany & Co. Gift Card, 10-year Custom Rolex, 20-year $20,000 Check incentive rewards Valuable time off with up to 20 days of PTO, 7 Paid Sick Days, 12+ paid holidays, and Paid Parental Leave Development and growth opportunities with on‑going training & continued education reimbursement 401(k) & retirement plans with complimentary financial advisory services Comprehensive health, disability, life, dental, and vision plans For more information, visit Work Authorization & Immigration Sponsorship Candidates must be authorized to work in the United States at the time of application. Immigration sponsorship may be considered in limited circumstances based on business need, cost, workforce planning, and applicable government requirements. Impact does not guarantee sponsorship for any visa category and may decline certain petitions based on associated costs or regulatory requirements. #J-18808-Ljbffr Impact Networking