Medical Records Clerk

Medical Records Clerk

The Medical Records Clerk plays a crucial role in the healthcare system by managing and organizing patient records efficiently. This position requires attention to detail and a strong understanding of medical terminology and office systems. The ideal candidate will ensure that all medical records are accurate, up-to-date, and accessible to authorized personnel while maintaining patient confidentiality.

Essential Duties And Responsibilities

• These staff members will ensure documents are scanned timely, completed and in the appropriate category for the physicians to review.
• Conducts Quality Assurance (QA) reviews on all scanned documents and aggregates data reports accordingly.
• Receives, requests, uploads, attaches and links all health-related documents including; medical notes, test results, labs, state forms, patient letters, insurance referrals, insurance letters, pain assessment, hospital records, previous medical history and all other documents related to the patient's health into EMR (electronic medical records) software.
• Processes requests for PHI from patients, hospitals, physician offices, insurance companies, auditors etc.
• Validates the patient's authorization form and works with various departments to gather a complete legal medical record.
• Processes subpoenas per protocol.
• Processes Patient Portal activation codes.
• Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
• Answers phone calls from doctor's offices and patients.
• Maintains open channels of communication with all departments. Answers all telephone inquiries in a professional and courteous manner.
• Assists with other Medical Records duties such as scanning charts, fulfilling release of information requests, and records destruction as needed.
• Performs other clerical duties such as physician calls, follow-up as directed with letters to different agencies and or providers offices.
• Participates in training and in-service education as required.
• Complies with Federal HIPPA regulations and practice policies for the privacy and security of patient information; explains the law and Company privacy policies to patients as needed. Maintains appropriate documentation of access to medical records

Language Skills

Fluent in English and Spanish

Qualifications

To perform this job successfully an individual must be patient in dealing with an elderly population and sympathetic to hearing and vision deficiencies. Along with:

• A minimum of three (3) years of health information management experience

Job Type: Full-time