Catering & Events Senior Manager
$80k - $100kFontainbleau
Position Overview The Senior Manager of Catering and Conference Services will contribute to the creation and delivery of world‑class catering and event experiences at Fontainebleau Las Vegas. This position is 10% leadership and 90% client‑based functionality. Essential Duties and Responsibilities Create and maintain a work environment that promotes teamwork, performance, feedback, recognition, mutual respect, and Team Member satisfaction Assist team in providing service levels resulting in maximum profitability and the highest guest satisfaction Mentor and challenge administrators to develop and prepare for advancement Maintain an open perspective and provide ideas to better the department Participate in daily departmental operations including budget/forecasting, various reporting, and training Represent the Company at industry events by promoting our brand and product offerings Meet and entertain potential customers in collaboration with the sales team Evaluate event space needs to ensure appropriate room/location size based on the number of attendees Conduct tours of banquet and event facilities, sleeping rooms, and other areas of the hotel Generate catering, wedding, restaurant, and event prospectus, contracts, event orders, and all other production requirements Assist meeting and event planners by proposing appropriate F&B and A/V requirements, and coordinate all aspects of the event(s) with appropriate hotel staff Ensure BEOs being prepared/written are following SOP guidelines Review and prepare timely event orders to successfully set up culinary and operations Coordinate with other departments and venues to set up service and breakdown of all functions and confirm that all necessary equipment is on hand (both in‑house and rental) Collaborate with the culinary team on creative menu proposals and out‑of‑the‑box experiences Responsible for complying with Title 26 policies and procedures Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary Qualification Requirements Bachelor’s Degree in Hospitality, Business, or a related field; or equivalent combination of education and experience, preferably in a large, luxury resort setting Minimum of three (3) years of luxury, large‑scale hotel experience in Catering and Conference Services Knowledge of F&B products, proper preparation, and presentation of food and beverage items in a gaming environment Knowledge of meeting room capacities, banquet set‑up, audio‑visual, and any other pertinent details as they relate to function and room set‑up Provide the ultimate experience for all clients while providing the highest level in standards of service without sacrificing quality Ability to work under pressure and manage stressful situations during busy periods Must have proven selling, negotiating, and presentation skills and strong attention to detail Proven ability to manage and prioritize multiple projects simultaneously in a fast‑paced environment Proficient in Microsoft application tools, including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook Title 26 knowledge required Successfully communicate and present conceptual ideas and detailed design, both verbally and visually with different stakeholders Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams Excellent communication and customer service skills Able to lead and mentor a team Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail Must be willing and able to work a flexible schedule to include nights and weekends Ability to work in a fast‑paced, busy, ever‑changing, and somewhat stressful environment Supervisory Responsibilities This position will have shared supervision of department administrators. Diversity Commitment Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect. Certificates, Licenses, Registrations Member must be able to qualify for licenses and permits required by federal, state, and local regulations. Language Skills Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. Reasoning Ability Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Work Environment The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. Pay Transparency Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market‑competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility. Salary $80,000.00 per year – $100,000.00 per year #J-18808-Ljbffr Fontainbleau
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