Community & Tenant Experience Manager

Company Description Rubenstein Partners is a vertically integrated fund manager specializing in office investments across the United States. The firm manages a series of private equity funds on behalf of leading public and private pension funds, university endowments, foundations, and family offices. With nearly 50 years of experience as an owner and operator, Rubenstein Partners has focused exclusively on the office asset class for the past two decades. This specialization allows the firm to refine a highly targeted skill set in transactions, redevelopment and construction, property management, operations and engineering, leasing, and asset management. Team members join a company grounded in deep real estate expertise and a commitment to delivering first-class investment and operational performance. Job Summary Responsible for the overall execution of the hospitality, concierge, business services, and event services programming at the new 25,000 SF amenity building in the heart of North Fulton's top suburban office destination. Essential Duties and Responsibilities Acts as the "face of the Clubhouse", responsible for ensuring a seamless user experience with all the Clubhouse has to offer (food, fitness, training/conference, catering, events, etc.) Develops and coordinates a premier tenant engagement experience serving as the de facto resource for tenants and visitors with questions or needs Builds and fosters relationships with tenants, service providers and the broader Sanctuary community via tenant events, pop-ups, and other activities Promotes, oversees and coordinates scheduling of conference facilities, meeting rooms, catering, and events at the Clubhouse to promote activation and overall increased use of the facility Coordinates the operation of the park's softball league and any other ongoing activities in the park Works as a liaison between food service and fitness to offer coordinated services for wholistic health and wellness programs for individual tenants Works with tenant companies to develop corporate-sponsored programs utilizing the resources Prepares reports to summarize service and conference center utilization for property management team. Prepares and updates internal budgets for the Clubhouse and tenant services. Analyzes costs/benefits and market trends as basis for recommendations. Ensures property condition issues are corrected through timely submission of work order requests. Qualifications Energetic Self-Starter Hard Working Sociable Ability to multitask Organized A passion for people and community building A degree in hospitality or marketing preferred Skills Strong computer skills including Excel, Word, PowerPoint, Canva and Mail Chimp. Operation of audiovisual equipment Ability to proactively solve problems and address potential tenant grievances #J-18808-Ljbffr