Shop Service Technician

Job TitleDo you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.ResponsibilitiesEfficiently provide maintenance and assembly of customer and store equipment. Equipment may involve bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, paintball markers and other merchandise in a Scheels StoreSafely filling CO2 and compressed air tanks for paintball markersMaintain accurate and detailed records for store and customer equipmentEnsure a clean and professional environmentAssist with delivering and loading customer equipment and merchandise at the store and to customer residencesAbility to speak for extended periods to customers or associatesExceptional problem solving and analytical skillsAbility to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manualsAbility to write reports and speak effectively before groups of customers and associatesBe professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and proceduresExcellent written and verbal communication skillsAbility to complete basic mathematical equationsAbility to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetingsComplete other duties as assigned by LeadershipPromote the Scheels Visa Rewards card and be able to clearly explain all benefitsRequirementsCustomer ServiceGenuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"CultureApproach daily tasks, projects and follow-up communication with energy and sense of urgencyCultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impactShow respect and appreciation for others and ScheelsArrive to work and meetings 10 minutes earlyTeam MentalityGenuine interest and action in helping others before yourself, regardless of recognition or rewardTeach-abilityConsistent eagerness to listen, learn, apply knowledge and accept critical feedbackAbility to adapt to a changing work environmentAbility to apply concepts of basic math, grammar, punctuation and spellingDress CodeMeets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partnersEfficiencyDemonstrate pride and ownership of their work while meeting expected deadlinesEducation & Experience:Must be 18 years of age.A strong mechanical ability is preferred.Physical Requirements/Lifting Requirements:Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work.Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.Schedule: Must be flexible to work assigned schedule between 8a.m. and 9p.m., Monday through Saturday, 10 a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays.Benefits: To see a full list of benefit offerings from Scheels visit scheels.com/careersEQUAL EMPLOYMENT OPPORTUNITYScheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.