Service Advisor - Westerville
$60kBuckeye Complete Auto
Job Description
Job Description
Service Advisor – Westerville, OH
Full-Time | Monday – Friday | Starting at $60,000 + Uncapped Commission
Looking for a place to call home?
If you're a customer service or sales rockstar who thrives in fast-paced environments and takes pride in delivering top-notch experiences, we want to hear from you. Buckeye Complete Auto Care is not just another shop—we’re a locally owned, family-run business where your ideas matter, your growth is supported, and your hard work pays off.
We’re looking for an experienced, energetic, and people-focused Service Advisor who is ready to grow with us at our high-volume Columbus location.
Why Buckeye?
- Family-owned and operated since 2015
- Top-rated online reputation
- Forward-thinking, tech-savvy environment
- Exceptionally equipped and maintained facilities
- A fun, positive, and professional team culture
- No weekend hours—work-life balance is real here!
What You'll Do
Sales & Communication
- Recommend services and repairs based on customer goals and technician assessments
- Clearly explain technical issues in an easy-to-understand way
- Keep customers informed on repair status and timelines
- Collaborate with technicians to ensure smooth workflow
Customer Experience
- Provide exceptional service via phone, email, text, and in person
- Build trust and long-term relationships with every customer interaction
Operations & Admin
- Create accurate estimates and invoices
- Help with parts ordering, dispatching, and workflow management
- Support general shop operations—everyone pitches in where needed!
What We’re Looking For
- 3+ years of experience in automotive service writing/sales
- Proven track record in customer service and sales performance
- Solid organizational skills and the ability to thrive amid distractions
- Basic computer literacy (Windows, email, typing, office software)
- Strong verbal and written English communication
- Valid driver’s license and ability to drive various vehicles safely
Benefits & Compensation
- Starting at $60,000/year + uncapped commission
- Simple IRA with company match
- Vision and dental insurance
- Alternative health care options (company-paid)
- Employee discounts
- Paid time off & life insurance
- Professional development support
This is more than a job—it’s a long-term opportunity to grow your career in an environment that values honesty, integrity, and community. If you’re driven, solution-focused, and ready to make an impact, apply today.
Vacancy posted 11 days ago
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