Admissions Support Associate

To apply:

Forward resume and cover letter with your salary expectations to

Subject: Admissions Support Associate (Only applicants meeting the positions requirements and salary requirements will be considered)

PAY: $20.00-$25.00 Per Hour

The position is full-time and requires flexibility to work evening and weekend shifts including Saturday and Sunday coverage according to the department schedule which is set in advance.

BENEFITS:

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

Employee Tuition Assistance

Free tuition in ICEs Career Training programs

Free Recreational Classes

Flexible Spending Account

401(k)

Work Location: In person

About ICE:

The award-winning Institute of Culinary Education (ICE) was established in 1975 and has since grown to be one of Americas leading centers for culinary education and the largest culinary institute in New York City and Los 2015 ICE built and moved to a new flagship location in lower Manhattan 2019 USAToday ranked ICE the #1 culinary school in America. The foundation of ICE is its programs in Culinary Arts Pastry & Baking Arts Restaurant & Culinary Management Hotel & Hospitality Management and Health-Supportive Culinary Arts. ICEs programs are intensive sophisticated and can be completed in 6-13 addition to career programs ICE offers a vast menu of recreational courses for the public and a highly developed special events division. ICE continues to grow and evolve with the launch of its LA campus in 2018 the acquisition of the Natural Gourmet Institute in 2019 and the acquisition of the French Culinary Institute (ie International Culinary Center) in 2020. For more information about ICE please visit our website at or connect with us @iceculinary on Facebook Twitter and Instagram. Watch our videos on YouTube at: Institute of Culinary Education is an equal opportunity employer.

JOB TITLE: Admissions Support Associate

REPORTS TO: Associate Director of Admissions Support

POSITION SUMMARY:

The Institute of Culinary Education (ICE) is seeking an Admissions Support Associate to join our Admissions team and help guide prospective students through the admissions process. ICE is one of Americas leading centers for culinary education and the largest culinary school in New York City and Los Angeles. We are passionate about helping students of all ages and backgrounds pursue their culinary career dreams. Were looking for an Admissions Support Associate who is passionate about the world of food and is excited to contribute to our growing organization.

Success in this role requires a genuine desire to assist others in a team-oriented environment . The Admissions Support Associate will join a team that annually serves 1000s of prospective students who are looking to pursue their dreams of a culinary education by attending ICE.

The Admissions Support Associate is a key member of our Admissions team and reports directly to our Associate Director of Admissions Support . We support and reward creativity performance professional development and team involvement. We also have fun and eat well in the process!

KEY JOB RESPONSIBILITIES :

• Support admissions representatives and work with applicants to acquire and validate enrollment documents.
• Review files to assure regulatory requirements are met.
• Respond to questions from applicants by phone and email.
• Process applications and enrollments; manage daily activities within admissions support.
• Serve as the schools forward facing customer service representative
• Support Recreational department operations including class check-in guest service classroom readiness and administrative support as needed.
• Serve as a regular weekend campus point person for operations including monitoring campus activity recreational classes and overall student/guest experience.
• Provide timely updates to the Campus Director regarding the state of the campus on weekends including whether classes are running as scheduled any emergencies operational issues staffing concerns or other items requiring leadership awareness.
• Communicate and escalate campus concerns appropriately including facilities student guest instructor or class-related issues.
• Other duties as required.
• Comply with minimum standards as articulated in the Admissions Personnel Activity Standards policy which is updated at managements discretion.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Associates degree or equivalent related work experience
• Minimum of two (2) years experience in a fast-paced team environment;
• Flexible schedule - able to work until 7PM when required including evening and regular weekend availability. This position requires Saturday and Sunday coverage as part of the departments operating schedule.
• Strong communication skills both written and verbal; strong interpersonal skills with an attention to detail
• Critical thinker and problem solver
• Ability to prioritize multiple tasks while working under deadlines
• Proficient in Microsoft Excel and Word with the ability to quickly learn new software systems
• Detail oriented outgoing able to multi-task work hard and possess a drive to succeed.

Required Experience:

IC