OnSite Specialist - Mountain View, CA

Position Summary Utilizes a wide array of knowledge, technical skills, and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management. Responsibilities Provides clinical surgical support by managing all relevant equipment. Anticipates related device needs of the OR staff and surgeon during surgical procedures. Is responsible for troubleshooting and maintaining Stryker equipment and or other related devices. Works with surgeons, OR personnel, central processing, biomedical and all other related personnel. Maintains knowledge base of equipment and disposable products through Stryker education training programs. Provides physicians and OR personnel with information on new and current products. Remains able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis. Maintains up-to-date account information to ensure continuous high levels of service at the account, including all vendor credentialing required by the account. Accurately records and reports all surgical procedure information. Adheres to all Stryker and medical facility policies, standards, and procedures. Analyzes and resolves both routine and non-routine product issues expediently using independent judgment. Maintains professional appearance, work ethic, and attitude required by Stryker and the medical facility. Adheres to HIPAA and other related patient confidentiality policies and procedures. Provides support/coverage on all shifts at your assigned account, as well as other shifts; these may include on‑call, overnight, weekends, or overnight travel. Operating Room (OR) – In‑Room Technical Support Sets up Stryker video towers, booms, lights, and integrated suite equipment to surgeon specifications. Verifies equipment functionality, routing, and camera/monitor settings prior to the procedure. Provides real‑time intraoperative troubleshooting of Stryker and supported third‑party systems. Supports teleconferencing, DICOM transfers, and EMR connectivity when applicable. Educates OR staff on Stryker equipment functionality, proper usage, and troubleshooting. Facilitates equipment and instrumentation repairs in accordance with service contracts. Collaborates with OR and SPD teams to ensure availability of instrumentation and equipment, communicating delays or rapid turnover needs proactively. Education & Special Trainings High School Diploma or equivalent required. Bachelor’s Degree, Associate’s Degree, or equivalent certifications preferred. Applicable for Specialists working in Sterile Processing Department: HSPACRCST Certification within 6 months of start date and on‑time yearly renewal. Qualifications & Experience Operating Room experience and demonstrated knowledge of anatomy, surgical procedures, and techniques preferred. Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential. Ability to quickly, efficiently, and effectively troubleshoot issues in demanding, high‑stress situations. Ability to provide additional shift support, including on‑call, overnight, and weekend services, and to be within 45 minutes driving distance if required by contract. Physical & Mental Requirements Ability to exert up to 50 lbs of force occasionally and/or up to 20 lbs of force to constantly move objects. Ability to remain standing and/or walking for an extended period. Must have near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity. Must be able to observe and correct minute inconsistencies (e.g., in the printed word, product appearance, etc.). Excellent analytical, interpersonal, equipment problem‑solving, and time‑management skills with independent judgment and critical thinking. Must be able to explain and generate detailed guidelines and procedures. Compensation $30.85 per hour eligible for bonus & benefits. Pay rate will not be below any applicable local minimum wage rates. Alternative rate: $28.06 - $37.96 USD hourly. #J-18808-Ljbffr Stryker Group