Pharmacy Customer Service Associate

$16 - $18 per hour

Part-time

Walgreens

Centreville, MD

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.

Training & Personal Development

Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Preferred Qualifications

Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: $16 - $18 / Hourly

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Pharmacy Customer Service Associate in Centreville, MD vacancy

Deli Clerk
...who prides themselves on exceptional customer service and their knowledge of deli meats, cheeses... ...• Helping customers and fellow associates gives you energy • Smiling and making... .... We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities...
Suggested
Minimum wage
Local area
Flexible hours
Albertsons
Centreville, MD
5 days ago
Meat - Seafood Clerk
...looking for a hardworking and customer-focused Meat/Seafood... ...providing friendly, knowledgeable service to customers, whether it's helping... ...customers and fellow associates gives you energy. Smiling... ...over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution...
Suggested
Minimum wage
Local area
Flexible hours
Albertsons
Chester, MD
3 days ago
Sales and Service Agent Remote
$69k
...to help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance...
Suggested
Remote job
Work from home
Flexible hours
HMG Careers
Centreville, MD
5 days ago
Queenstown Harbor Golf Resort | Sales Administrator
...respect others and lead with a mindset of service and growth MINISTRY – We view... ...candidate is highly organized, detail-oriented, customer-focused, and capable of managing... ...requirements, efforts or working conditions associated with the job. While this is intended to...
Suggested
Live out
Work at office
Afternoon shift
Queenstown Harbor Golf Resort
Queenstown, MD
8 days ago
Customer Service Associate - Temporary
$15 - $19 per hour
...Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting...
Suggested
Hourly pay
Temporary work
Work experience placement
Seasonal work
Local area
Flexible hours
Shift work
Afternoon shift
Walgreens
Centreville, MD
1 day ago
Deli Clerk
...same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats, cheeses, salads, sandwiches... ...is central to all our lives Helping customers and fellow associates gives you energy Smiling and making others smile is your...
Remote work
Flexible hours
Acme Markets
Centreville, MD
4 days ago
Teller (Customer Service Associate)
...ommunit y Every Day! This position is the face of the bank, responsible for delivering exceptional service and building strong relationships with our customers. Duties and Responsibilities: Deliver outstanding service by greeting customers in a welcoming manner...
Full time
Work at office
Immediate start
Queenstown Bank of Maryland.
Queenstown, MD
10 days ago
Office Administrator
...Description Responsibilities Answer incoming calls and assist customers professionally Schedule appointments for sales... ...admin experience preferred Strong communication and customer service skills Organized and detail-oriented Ability to multitask...
Work at office
Relocation
Alpha Roofing & Siding Inc
Chester, MD
14 days ago
Post Office - Window Clerk/Customer Service in Queenstown, MD
$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...
Hourly pay
Full time
Work at office
Postal hiring service
Queenstown, MD
2 days ago
Verizon Sales Consultant
$54k - $109k
..., we have 30-year reputation for providing unmatched in-person customer experiences. We’re always expanding and looking for smart, driven... ...partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected...
Local area
Cellular Sales Verizon Authorized Retailer
Queenstown, MD
25 days ago
Wireless Retail Sales Associate
$65k
...Verizon Wireless Retail Sales Associate Wireless Zone Locations: Chester, MD Compensation... ..., you will be working directly with our customers, educating them on the Verizon Products... ...our customers on all Verizon Products and Services we offer. Produce sufficient sales to meet...
Full time
Flexible hours
Weekend work
Afternoon shift
KC WIRELESS, INC.
Chester, MD
3 days ago
Receptionist - State Farm Agent Team Member
$42k - $46k
...a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to... ...communications. Assist in handling incoming inquiries and maintaining customer records. Engage in sales conversations with prospective and...
For contractors
Work at office
Jim Brown - State Farm Agent
Chester, MD
2 days ago
911 Call Taker
...apply} Application Deadline: {closing_date} 911 call-taking services commonly operate 24 hours a day. Depending on staffing needs,... ...require a high school diploma or recognized equivalent. Previous customer service, telephone support, or public safety experience may be...
Night shift
Rotating shift
National Public Safety Careers
Cordova, MD
8 days ago
Sales Associate-ANN
$15 - $18.75 per hour
...Ready to join us?About the roleAs a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by... ...customer.Use brand behaviors and personalized service to drive brand loyalty.Uphold the highest...
Hourly pay
Work at office
Afternoon shift
Ann-Taylor-04806202
Queenstown, MD
5 days ago
Sales Associate-ANN
$15 - $18.75 per hour
...Sales Associate As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling... ...brand behaviors and personalized service to drive brand loyalty. Uphold the...
Hourly pay
Part time
Flexible hours
Afternoon shift
Store 2303 - Queenstown Premium Outlets-ANN-Queenstown
Queenstown, MD
2 days ago
Part-Time Sales Associate
$17 - $18 per hour
...nearly 175 years, Johnston & Murphy has been known for timeless style, quality craftsmanship, and exceptional customer service. As a Part-Time Sales Associate, you'll create memorable shopping experiences by building lasting customer relationships and helping customers...
Hourly pay
Weekly pay
Part time
Flexible hours
Afternoon shift
Johnston & Murphy
Queenstown, MD
1 day ago
Sales Associate (Seasonal)
$15 - $17.1 per hour
...Sales Associate We think shopping should be fun. Actually, really fun. As in scoring our... ...to the sales floor daily. You'll assist customers in discovering their look and... ...Drive sales while exceeding selling and service expectations for our customers. Assist...
Hourly pay
Seasonal work
Work at office
Night shift
J. Crew
Queenstown, MD
5 days ago
Seasonal Sales Associate
$15.5 - $17.45 per hour
...Seasonal Sales Associate Seasonal Sales Associate Values & Innovation At Under Armour, we are committed to empowering those... ...! As a Seasonal Sales Associate, you’ll deliver exceptional customer service, drive sales, and help keep the store clean and organized....
Hourly pay
Extra income
Full time
Part time
Summer holiday
Seasonal work
Work at office
Local area
Flexible hours
Night shift
Under Armour
Queenstown, MD
3 days ago
Sales Associate
$15 - $17 per hour
...what you do. Carter’s Careers. As a Sales Associate, you will be the first face of the brand... ...job. It feels like connections, between customers, teams, and families. Caring, teamwork,... ...loss by providing exceptional customer service and maintaining a safe, clean store Qualities...
Hourly pay
Local area
Night shift
Day shift
Carter's
Queenstown, MD
1 day ago
Sales Associate
$15 - $18.75 per hour
...with a team that empowers you.About the roleAs a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of... ...sharing product knowledge, and providing personalized service.The impact you can haveIn this role, you'll have the...
Hourly pay
Flexible hours
Night shift
Chico's Outlet
Queenstown, MD
2 days ago
Sales Associate
$15 - $18.75 per hour
...Sales Associate Established in 1983 in a small Sanibel Island boutique filled with artfully... ..., you'll be the welcoming face of a customer-centered environment that reflects our culture... ...knowledge, and providing personalized service. The impact you can have In this role...
Hourly pay
Part time
Flexible hours
Night shift
Store 0579-Queenstown Premium Outlets-Chico's-Queenstown
Queenstown, MD
1 day ago
Sales Associate
$15.75 - $21.63 per hour
...Overview Our Part-Time Sales Associates promote our culture, values and mission. As a Sales Associate... ...an amazing shopping experience for our customers. Who You Are: Engaging personality who provides great service. Excited to meet new people....
Hourly pay
Part time
Flexible hours
Afternoon shift
JCPenney
Queenstown, MD
1 day ago
Sales Associate
$22 per hour
...guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service! BE THE ISLAND GUIDE Create a relaxed destination – Genuinely greet all guests with a friendly smile, select and help locate...
Minimum wage
Shift work
Night shift
Oxford Industries
Queenstown, MD
4 days ago
Toys"R"Us Sales Associate
...Sales Associate This role is a part time role and is responsible for handling various sales activities in the store including facilitating purchases and providing customer service. Essential Functions Sales & Services Greet every customer when they walk...
Part time
Work at office
Flexible hours
Weekend work
Afternoon shift
Go! Retail Group
Queenstown, MD
4 days ago
Sales Associate
...find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers...
Minimum wage
Part time
Casual work
Live in
Local area
Worldwide
EssilorLuxottica
Queenstown, MD
1 day ago
Sales Associate
$15.75 - $21.63 per hour
...Sales Associate Our Part-Time Sales Associates promote our culture, values and mission. As a Sales... ...an amazing shopping experience for our customers. Who You Are: Engaging personality who provides great service. Excited to meet new people. Thoughtful...
Part time
Flexible hours
Afternoon shift
JCPenney
Queenstown, MD
2 days ago
Seasonal Part-Time Sales Associate
$12 - $18 per hour
...Seasonal Part-Time Sales Associate Location: Queenstown, MD (Queenstown Premium Outlets... ...guidelines Consistently deliver World Class Service and use proper phone etiquette... ...Achieve personal sales goals by building customer relationships and loyalty through personal...
Hourly pay
Part time
Seasonal work
Immediate start
Flexible hours
Night shift
Johnston & Murphy
Queenstown, MD
2 days ago
Insurance Account Position - State Farm Agent Team Member
$48k - $65k
...shaped how I lead and support others today. What truly sets our agency apart is how customer-focused we are. We take pride in doing what's right for people, providing excellent service, and building real relationships in the community. Our team is small but mighty,...
Full time
For contractors
Work at office
Local area
Flexible hours
State Farm
Chester, MD
5 days ago
Part-time Veterinary Customer Service Rep
$20 - $22 per hour
...We#39;re Hiring! Part-Time Veterinary Client Service Representative Love people, love pets, and enjoy being part of a great team? We#... ...area organized, clean, and welcoming. Provide exceptional customer service, even during busy or emotional moments. What We#39;re...
Part time
Queenstown Veterinary Hospital Western Shore Veterinary Hosp...
Queenstown, MD
3 days ago
P/T Retail Store Associate - Queenstown Premium, Queenstown, MD
...not done yet. We are calling all Store Associates who don't accept what "was" or what "is,... ...– Use your retail experience to exceed customer expectations. Create an emotional connection... ...prescription drug coverage and vision services. Once eligibility criteria is met, employees...
Part time
Flexible hours
Afternoon shift
adidas
Queenstown, MD
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Pharmacy Customer Service Associate. Be the first to apply!