Store Associate / Device Repair Technician
Batteries Plus - Kards Solutions, Inc
Job Description
Job Description
Store Associate / Device Repair Technician
Batteries Plus – Northfield, NJ (Store 636) Full-Time | Hourly + Bonus Opportunities
About Batteries PlusAt Batteries Plus, we power, light, and fix what keeps our customers moving. From smartphones and tablets to automotive, commercial, and specialty battery solutions, we are known for solving problems that others can't.
Our location is Apple and Samsung repair certified , and we follow professional repair standards and procedures.
We are looking for a skilled, hands-on technician who takes pride in their work and wants to build a long-term career-not just hold a job.
Position OverviewThis is a hybrid role combining device repair and retail sales .
You will spend a significant portion of your time performing smartphone repairs , while also assisting customers, recommending solutions, and supporting daily store operations.
Key ResponsibilitiesDevice Repair (Primary Focus)
- Diagnose and repair smartphones (iPhone & Android)
- Screen replacements
- Battery replacements
- Charging ports
- Speakers, microphones, and other components
- Perform troubleshooting and diagnostics
- Follow Apple and Samsung certified repair procedures
- Maintain high standards for quality and accuracy
Customer Service & Sales
- Greet customers and identify their needs
- Recommend the right battery, lighting, or repair solution
- Clearly explain repair options, pricing, and timelines
- Deliver a professional and positive customer experience
Battery & Technical Services
- Test and install automotive batteries
- Perform battery rebuilds (tool batteries, specialty packs)
- Assist with UPS battery replacements and testing
- Support other in-store technical services
Store Operations
- Open and close the store (as scheduled)
- Maintain a clean, organized, and safe work environment
- Accurately process transactions and repair tickets
- Support team performance and daily operations
Required
- Hands-on experience repairing smartphones (iPhone & Android)
- Comfortable using tools and working with small components
- Strong attention to detail and problem-solving skills
- Ability to multitask in a fast-paced environment
- Reliable, punctual, and professional
Certification Requirement
- Must be willing to complete and maintain:
- Apple repair certification training
- Samsung repair certification training
Vacancy posted 4 days ago
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