Inside Sales Representative

Inside Sales Representative

Drive Growth. Build Relationships. Make an Impact.

Are you a natural relationship builder who thrives on connecting with people and closing opportunities? Do you enjoy a fast-paced environment where your results directly contribute to business success? If so, wed love to meet you.

Were looking for a motivated Inside Sales Representative to help grow our business through meaningful customer conversations, proactive outreach, and exceptional service. In this role, youll be at the center of our customer experience engaging both new and existing clients, identifying opportunities, and delivering solutions that make a difference.

What makes this role exciting? You wont just be making calls, youll be building partnerships, influencing outcomes, and playing a critical role in our continued growth.

Training is so important to us: This role begins with in-person training. Once youve demonstrated proficiency, youll have the opportunity to move into a hybrid schedule.

As an Inside Sales Representative your responsibilities will include:

Drive Sales & Build Relationships (70%)

• Connect with customers through inbound and outbound calls, building trust and lasting relationships
• Guide customers through the full sales lifecycle from first conversation to follow-up
• Educate customers on products and applications so they feel confident in their decisions
• Identify new opportunities by engaging prospective customers and expanding existing accounts
• Deliver thoughtful follow-up to ensure a seamless and positive experience
• Consistently meet and exceed weekly, monthly, and annual sales goals

Strengthen Operations & Customer Experience (20%)

• Maintain accurate customer and sales data within CRM systems
• Continuously expand your product knowledge to confidently address customer needs
• Actively contribute ideas to improve processes, customer satisfaction, and team performance
• Partner cross-functionally to ensure customers receive timely and effective solutions

Support the Team (10%)

• Take on additional responsibilities and projects as needed to support team success.
• Were looking for someone who is both results-driven and customer-focused, with a passion for delivering great experiences.

Experience & Skills

• High school diploma required; associate degree preferred
• 35 years of inside sales or customer service experience
• Strong track record of meeting or exceeding sales goals
• Experience with CRM systems and data entry
• Familiarity with call center platforms (Five9 experience is a plus)
• Proficiency with Microsoft tools (Outlook, Excel, Teams, SharePoint)

Strengths That Set You Apart

• Excellent communication and relationship-building skills
• Strong attention to detail and problem-solving ability
• Self-motivated with the ability to thrive in a fast-paced, results-oriented environment
• Highly organized, with the ability to prioritize and manage multiple tasks
• A collaborative mindset and desire to contribute to team success

How Youll Succeed

• Top performers in this role:
• Take initiative and actively seek out opportunities
• Stay organized and focused on results
• Build trust with customers through genuine, consultative conversations
• Follow through consistently and deliver on commitments
• Continuously learn and adapt

Qualified candidates will have:

• High school diploma or equivalent
• 35 years of experience in inside sales, customer service, or a call center environment
• Proven ability to meet or exceed sales goals and performance metrics
• Strong communication skills with the ability to build rapport and influence customers over the phone
• Experience with CRM systems and accurate data entry practices
• Proficiency with Microsoft Office tools (Outlook, Excel, Teams, SharePoint)
• Ability to thrive in a fast-paced, results-driven environment with minimal supervision

Preferred

• Associate degree or higher
• Experience using cloud-based contact center platforms (Five9 a plus)
• Demonstrated success in upselling, cross-selling, or account growth
• Exposure to product education or consultative selling environments

Key Competencies

• Strong organizational and time management skills
• Problem-solving mindset with attention to detail
• Self-motivated and goal-oriented
• Collaborative team player with a positive, proactive attitude
• Ability to quickly learn and apply new product knowledge

Candidates must currently possess unrestricted authorization to work in the United States. Work visa sponsorship is not available for this role.

Work Environment

Office-based during training period; hybrid eligibility after proficiency is demonstrated

Collaborative, low-noise environment designed for focus and productivity

The Company offers the following benefits for this position, subject to applicable eligibility requirements

Medical, Rx, Dental, Vision, Flexible Spending & Health Savings Accounts, EAP, Health Advocacy, Financial Planning, Parental Leave, Care.com, Group Life & AD&D, Voluntary Life Insurance, Short Term & Long Term Disability, 401(k) Plan with Company Match, PTO, Holidays & Leaves, Accident Insurance, Critical Illness Insurance, Hospital Indemnity, Pet Insurance, Identity Theft Protection, Long Term Care + Life Insurance.

You can find more on our Careers Website Employee Benefit Transparency

Click here to view our 2025 Benefits Guide

Why Join Us?

At Bravida Medical (Bioderm), were committed to creating a workplace where people can grow, contribute, and succeed. Youll be part of a supportive team that values results, collaboration, and continuous improvement.

At Bravida Medical, we are redefining whats possible in wound care and infection prevention, with a portfolio of transformative products and technologies that are clinically proven to deliver uncompromising freedom and protection.

Our values are the essential principles that drive and motivate us, setting the stage for how we treat our clients and each other. Our four core values are Act with Compassion and Integrity, Own Your Impact, Feel the Urgency, and Be a Champion.

Bravida Medical is a purpose-driven company, privately held and (PE) Private Equity backed by Mountaingate Capital. Headquartered in Geneva, IL with both US (FL & TN) and Saudi Arabia locations.

Learn more about us at

EQUAL EMPLOYMENT OPPORTUNITY

Bravida Medical believes that all persons are entitled to equal employment opportunity. Bravida Medical does not discriminate against qualified employees or applicants because of the following actual or perceived characteristics: race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, physical or mental disability, genetic characteristic or information, AIDS or HIV status, order of protection status, marital status, military or veteran status, unfavorable discharge from military service, or any other status protected by federal, state, or local law. Equal employment opportunities will be extended to all persons in all aspect of the employer-employee relationship, including recruitment, hiring, participation in benefit programs, training, promotion, transfer, discipline, layoff, recall, and termination.

All different, committed to caring. As a healthcare company we value the diversity of our employees as a genuine strength. Our organization brings together people from a wide range of cultural backgrounds all with different skills, experiences and viewpoints to provide compassionate care for our customers. Diversity embodies all the differences that make us unique individuals. It is not limited to gender, race, religion, age, disability, sexual orientation, national origin or any other characteristic protected under law. We promote an inclusive work environment, guided by mutual respect, compassion and the spirit of trust and cooperation, to be a solution