Restaurant General Manager

Restaurant General Manager Location: 1117 W Peachtree St NE, Atlanta, Georgia, 30309 Position Type: Management Schedule: Full Time Overview As the Restaurant General Manager, you will lead the opening and ongoing operation of our newly reimagined flagship lobby restaurant. This is a unique opportunity to shape the culture, build a high-performing team, and establish a restaurant that becomes a true destination within Atlanta's vibrant dining scene. You will recruit, mentor, coach, and inspire a passionate service team dedicated to delivering warm, genuine, and memorable hospitality. Working alongside our culinary leadership, you will drive operational excellence, financial performance, and an exceptional guest experience while fostering an environment where team members can thrive. Pre-Opening Actively recruit talented service professionals in conjunction with our Human Resources Team. Create 60-Day Pre-Opening agenda to include food, beverage, and service training with corresponding certifications, trial/mock services, restaurant and bar set-up, OpenTable set-up, uniform procurement, and beverage menu development. Collaborate with Front of House Food and Beverage Leaders to delegate and assign tasks. Operational Management Oversee daily operations to ensure high service standards and exceptional guest experiences. Create and manage F&B team schedules based on forecasts and budgets; submit as required. Review staffing levels to balance guest service and financial goals. Ensure accurate payroll and maintain consistent attendance. Participate in required meetings and conduct daily shift briefings. Manage purchase orders, invoices, and checkbook accounting. Control costs through inventory checks and portion control. Collaborate with the Executive Chef on menu planning. Guest Relations Foster a positive environment for guests and team members. Address guest requests, issues, and complaints promptly and courteously. Support staff during peak times and gather guest feedback for improvements. Ensure guest privacy and security by following hotel procedures. Team Management Train, motivate, and discipline F&B team members according to standards. Promote open communication and a professional work environment. Ensure fair treatment and prioritize team member retention. Conduct performance reviews and annual evaluations. Compliance and Safety Uphold core values and maintain high personal appearance standards. Comply with safety standards, OSHA guidelines, and F&B policies. Ensure team awareness of laws regarding alcoholic beverages. Respond to emergencies using Safety Data Sheets and manage "Lost and Found" procedures. Other necessary duties as assigned. Physical Demand Ability to sit or stand for extended periods of time. Ability to bend. Ability to lift and pull 50 lbs. Ability to communicate clearly. Corrected vision to normal range. Ability to drive/transport self and others. Ability to travel on occasion for meetings. Ability to work long hours as needed. Mental Demands Make sound judgments quickly. Work on multiple tasks, making appropriate progress toward deadlines. Able to work independently, take direction, and provide direction to others. Manage differing personalities within the property, the resort, and the community. Maintain the highest degree of confidentiality. Ability to work effectively in stressful, high-pressure situations. Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. What You Have Minimum five (5) years F&B management. Fine dining and wine knowledge a must. Micros and Open Table knowledge preferred. Benefits Medical Dental Vision HSA & Flexible Spending Account Options Basic Life & Disability Plan Options 401K Retirement Plan Paid Time Off Holiday Pay Career Training & Development Opportunities Tuition Reimbursement Bereavement Leave Employee Assistant Program (EAP) Jury Duty (May vary by state) Employee Discounts Employee Referral Bonus Free meal for all full-service hotel employees Equal Opportunity Statement Mainsail Lodging & Development is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is Mainsail's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status. This company is an equal opportunity employer. #J-18808-Ljbffr