Human Resources Technician

Human Resources Technician

The Human Resources Technician provides specialized administrative and technical support in areas such as employment, compensation, benefits, labor relations, and training. This position assists with daily HR operations by ensuring compliance with policies, procedures, and regulations while serving as a key contact for employees, applicants, and external agencies.

Responsibilities include reviewing and processing HR documentation, resolving or referring inquiries, maintaining records and databases, conducting basic data analysis, and preparing reports and correspondence. The technician supports HR programs and initiatives, assists with outreach and orientations, and contributes to improving departmental processes and efficiency.

Qualifications:

• Education – High School Diploma or equivalent
• Valid Driver License
• Preferred – Related office experience

Essential Job Functions:

• Receives, routes, and disperses telephone calls and messages for the Human Resources Department.
• Reviews and verifies incoming and outgoing documentation for accuracy, completeness, and compliance with established policies, procedures, and applicable regulations.
• Provides information, assistance, and follow-up to employees, departments, applicants, and external agencies regarding HR policies, procedures, and documentation.
• Resolves or refers policy-related, process-related, or procedural issues and inquiries.
• Performs technical HR tasks such as applicant screening, preparation of vacancy announcements, and participation in surveys or statistical analyses.
• Prepares correspondence, reports, and other documents related to human resources operations.
• Collects, analyzes, and reconciles data to support departmental reporting and decision-making.
• Maintains and updates HR databases, enterprise systems, and manual filing systems.
• Assists in planning, coordinating, and supporting HR programs and initiatives.
• Participates in outreach activities such as job fairs, employee orientations, and applicant consultations.
• Researches operational issues and assists in developing recommendations for policy and procedural improvements.
• Other duties as assigned.

Required Skills:

• Leadership – ability to provide support and direction to achieve the Sheriff's goals and objectives
• Interpersonal skills – demonstrates congenial, respectful, and productive behaviors and attitudes in working relationships and situations
• Communication skills – ability to express ideas and effectively communicate information to citizens and subordinates
• Problem solving – ability to look beyond surface issues, analyze problems, and develop effective responses and solutions
• Situational awareness – ability to remain aware and alert to surrounding conditions and adapt to unexpected changes to successfully and safely complete tasks
• Public speaking – ability to speak before groups, articulate ideas, and communicate in a well-planned, organized, and clear manner

Key Competencies:

• Ability to provide specialized operational and administrative support within a human resources specialty
• Ability to advise, assist, and follow up with client departments, employees, external agencies, and the public regarding HR policies and procedures
• Ability to coordinate resolution or referral of policy- and procedure-related problems and inquiries
• Ability to develop, maintain, and manage files, records, and other documents
• Ability to perform specialized technical tasks, such as applicant screening, preparation of announcements, surveys, and statistical analyses
• Ability to gather information, conduct basic data analysis, and assist in report development and reconciliation
• Ability to perform research and investigations into operational issues as requested
• Ability to assist in the development and maintenance of HR databases, software systems, and manual filing systems
• Ability to participate in planning and coordination of HR programs and initiatives
• Ability to participate in outreach activities, presentations, and employee orientations
• Ability to contribute to the development and recommendation of operating policy and procedural improvements

Physical Requirements:

• Ability to sit, stand, and bend forward at the waist
• Ability to use hands, handle, and feel objects
• Ability to reach with hands and arms
• Ability to hear and understand communications via telephone
• Clear vision to view a computer monitor
• Ability to talk and hear clearly
• Ability to lift, carry, push, pull, or otherwise move objects up to 20 pounds

The Walton County Sheriff's Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Walton County Sheriff's Office will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Veterans are encouraged to apply. Pursuant to applicable state and federal law, preference and priority shall be given to certain service members and veterans (including spouses and family members of such service members and veterans), and certain service members may be eligible for a waiver of post-secondary educational requirements as provided in Chapter 295, Florida Statutes.