Director of Operations (Multi-Site Medical Practice Manager)

Director of Operations (Multi-Site Medical Practice Manager) Job Category : Director Requisition Number : DIREC012304 Posted : October 6, 2026 Full-Time Locations Showing 1 location TN-Hixson TN-Hixson | TN-PC-Hixson 4490 Hixson Pike Hixson, TN 37343, USA Physicians Care is looking for a Director of Operations to join our team in Chattanooga, TN. The ideal candidate will have previous experience in a healthcare office and enjoy participating in both daily operations and management functions for their location(s).

JOB SUMMARY

The overall operational responsibility for the business functions of the assigned centers (multi-site, with a minimum of 4 centers and a maximum of 10) to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience.

KEY RESPONSIBILITIES

Evaluates patient flow through the center to ensure appropriate utilization of business resources Monitor wait times for the center and manage the workflow accordingly Identifies opportunities to increase business and scope of services provided by the center Ensures high team member morale and a professional, effective, and efficient working atmosphere Participates in administrative business operations meetings as scheduled. Counsels, disciplines and/or recommends termination of team members as necessary Owns the performance results in regards to patient experience, patient volume, financial results and service standardsServe as the communication liaison between the home office and all center team members Understands work flow and function of all positions Effectively serve as a fill-in on all positions qualified for, when absences or patient volumes warrant additional help Serve as the subject matter expert (SME) for training and systems, i.e. UltiPro, DocuTAP, Healthstream, Front Desk processes and Occupational Health Implement the policies and procedures from the Home Office. Follow all operational guidelines Responsible for OccHealth sales and grassroots marketing of your center with support from the home office service line leaders

SUPERVISORY RESPONSIBILITIES

Oversee all team members assigned within your area

WHAT'S REQUIRED?

Previous experience working in a healthcare environment; management experience required Working knowledge of work flow and scheduling Must be able to maintain a highly structured environment

FULL-TIME BENEFITS INCLUDE

Competitive Salary Medical, Dental, and Vision Options Retirement savings plans Continuing Education Reimbursement Paid Time Off and MORE! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Urgent-Team