Leasing Specialist

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Leasing Specialist What this job involves: As a Leasing Specialist at JLL, you'll create exceptional residential experiences while driving occupancy and revenue performance. This role combines sales expertise with genuine relationship-building as you guide prospective residents through their apartment search and support current residents throughout their tenancy. You'll maintain knowledge of the local market, collaborate with marketing teams to maximize visibility, and ensure every interaction reflects our commitment to outstanding service. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll embody that vision through your dedication to resident satisfaction and operational excellence. What your day-to-day will look like: Maintain leasing office, model units, vacant apartments, and common areas to meet JLL readiness standards, promptly reporting any deficiencies to the property manager. Conduct weekly competitor shopping and market surveys to maintain comprehensive knowledge of local market conditions, rental rates, and competitive positioning. Partner with marketing teams to develop and execute lead generation strategies, manage social media channels, coordinate resident events, and conduct neighborhood outreach to increase property visibility. Present the property, amenities, and available units to prospective residents with professionalism and expertise, employing effective sales and closing techniques including timely follow-up. Manage the complete rental lifecycle: respond to inquiries across all channels, convert leads to appointments, input guest cards into property management software, process applications, verify information, and prepare lease documentation. Coordinate move-in preparations by inspecting units, arranging lease signings, and providing comprehensive move-in information to ensure smooth resident transitions. Respond promptly to resident inquiries and concerns, document service requests, communicate with maintenance teams, and conduct follow-up calls to ensure satisfaction. Assist with resident-related functions including processing move-out notices, coordinating transfers, managing work orders, and resolving concerns with professionalism and efficiency. Support the property manager in maintaining established standards for grounds, safety, cleanliness, and overall property appearance. Required qualifications: High school diploma or equivalent Minimum one year of sales and/or customer relations experience demonstrating strong interpersonal skills Proficiency with property management software (Yardi, RealPage, or similar platforms) Excellent customer service abilities with a professional demeanor and attention to detail Strong written and oral communication skills with the ability to interact effectively across diverse audiences Ability to work independently while contributing collaboratively within team environments Must obtain real estate leasing license within 120 days of employment if required by state law Preferred qualifications: Bachelor's degree in business, marketing, hospitality, or related field Previous experience in residential property leasing or multifamily housing Demonstrated success in meeting or exceeding sales targets and occupancy goals Experience with social media management and digital marketing strategies Familiarity with Fair Housing regulations and best practices Expected Schedule: 40 hours per week across 5 days, Saturday and Sunday availability is required Location: On-site – Coral Gables, FL Benefits Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay Equal Employment Opportunity Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. About JLL Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities see a brighter way. For further information, visit jll.com. #J-18808-Ljbffr