Contract Support Associate-Seattle

Global Workplace Solutions (GWS) Local is a hard‑services led, tailored facility management solution that self‑performs hard services and partners with best‑in‑class soft‑service providers to offer custom facility and project management solutions to clients. About The Role As a CBRE Contract Support, exceptional customer service is essential. The role will provide operational and financial support to the Account Leader and their team, working on a customer account, ensuring contractual requirements are delivered. What You’ll Do Respond to client inquiries and concerns, ensuring prompt and quality service delivery, and conduct follow‑ups to ensure customer satisfaction. Understand the scope of the customer contract and ensure that all work is carried out accordingly. Be a financial and operational systems champion – propose initiatives to implement cost‑saving opportunities to achieve customer and financial savings targets. Coordinate and onboard vendors for reactive and planned works, and manage sub‑contractor paperwork. Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. Review and approve maintenance billing invoices and projects as per contracted agreements, ensuring consistent delivery of core operational and financial outputs on the account. Respond to inquiries on financial reports for Accounts Receivable, Payable, and open Purchase Orders. Deliver monthly reporting support on Contract and Business Unit Reviews. Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment; maintain QHSE documentation and ensure it is available using company systems. Gather and analyze data to identify and resolve complicated, unprecedented issues; potential recommendation of new methods may be required. Recommend enhancements to current procedures and solutions to boost the team’s efficiency. What You’ll Need Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High School Diploma or GED with 3-4 years of job‑related experience. A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required. Ability to evaluate and communicate unusual and/or complex content in a concise and logical way. Advanced knowledge of Microsoft Office products, including Word, Excel, Outlook, PowerPoint, etc. Organizational skills with an advanced inquisitive mindset. Advanced math skills; ability to calculate advanced figures such as percentages, discounts, and markups. Benefits Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum rate for the Contract Support position is $22.83 per hour and the maximum rate for the Contract Support position is $32.69 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Equal Employment Opportunity CBRE is an equal opportunity employer that values diversity. We have a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada). #J-18808-Ljbffr CBRE