Senior AI Program Manager

Senior AI Program Manager

We are seeking an accomplished Senior AI Program Manager with extensive experience leading large-scale digital transformation, healthcare, banking, insurance, and enterprise technology programs.

The ideal candidate will have strong expertise in Agile/SAFe delivery, portfolio management, cloud transformation, AI/ML initiatives, PMO governance, stakeholder management, and enterprise-scale program execution.

The candidate will be responsible for driving end-to-end program delivery across multiple cross-functional teams while ensuring alignment with business objectives, budgets, quality standards, and timelines.

Program & Portfolio Management:

• Lead and manage large-scale enterprise AI programs and portfolios with multi-million-dollar budgets.
• Develop program roadmaps, strategic plans, milestones, and execution frameworks.
• Manage multiple concurrent projects across business and technology organizations.
• Drive governance, PMO processes, risk management, issue resolution, and executive reporting.
• Establish program KPIs, dashboards, and performance metrics.

Agile & Delivery Leadership:

• Lead Agile, Scrum, and SAFe-based delivery teams across multiple release trains.
• Facilitate PI Planning, Sprint Planning, Release Planning, Retrospectives, and Scrum ceremonies.
• Define MVPs, manage program backlogs, and ensure successful execution of product roadmaps.
• Coach teams on Agile best practices and drive continuous improvement initiatives.

Stakeholder Management:

• Collaborate with executive leadership, business sponsors, product owners, architects, and vendors.
• Conduct steering committee meetings and provide executive-level status reporting.
• Manage client relationships and ensure high levels of customer satisfaction.
• Align technology investments with strategic business objectives and OKRs.

Healthcare Transformation:

• Lead healthcare transformation initiatives across Medicare, Medicaid, Marketplace, and Commercial lines of business.
• Manage Health Plan Administration, Claims, Prior Authorization, Provider Management, Utilization Management, and Payment Integrity programs.
• Ensure compliance with CMS regulations and healthcare industry standards.
• Coordinate large-scale healthcare implementations and state expansions.
• Work with healthcare platforms and systems such as QNXT, Edifecs, MMIS, and CMS healthcare systems.

Technology Leadership:

• Drive cloud transformation initiatives leveraging Microsoft Azure and AWS.
• Lead AI/ML, Data Analytics, Power BI, RPA, Generative AI, and Digital Transformation programs.
• Collaborate with architecture teams on enterprise solutions, integrations, data platforms, and modernization initiatives.
• Support DevOps adoption, CI/CD implementation, and cloud-native practices.

Financial & Vendor Management:

• Manage program budgets, forecasting, resource planning, and cost optimization.
• Develop business cases, project charters, and investment proposals.
• Lead vendor evaluations, contract negotiations, and third-party partnerships.
• Track financial performance and ensure delivery within approved budgets.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 10+ years of IT industry experience with progressive leadership responsibilities.
• Proven experience managing enterprise-level programs and portfolios.
• Strong understanding of SDLC, Agile, Waterfall, and Hybrid delivery methodologies.
• Experience managing geographically distributed onshore/offshore teams.
• Excellent communication, leadership, negotiation, and stakeholder management skills.
• Strong experience in program governance, risk management, financial management, and executive communication.
• Experience with Medicare, Medicaid, Healthcare Payer, Health Plan Administration, and Provider Management.
• Experience with AI/ML, Data Analytics, RPA, Generative AI, and Cloud Transformation initiatives.
• Industry experience in Healthcare, Banking & Financial Services, Insurance, Retail, Energy, or Aerospace.

Preferred Qualifications:

• PMP Certification.
• SAFe Agilist Certification.
• Certified Scrum Master (CSM).
• ITIL Foundation Certification.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.