Senior Program and Project Manager

Senior Program and Project Manager

Location: Pittsburgh, PA (Hybrid)

Duration: 6+ months Right to Hire

Job Description:

• This role is accountable for the successful delivery of large, complex initiatives that support strategic, operational, regulatory, and market readiness objectives. This role serves as the single point of accountability for project outcomes, leading cross-functional teams through the full Delivery Excellence lifecycle while managing scope, schedule, budget, resources, risks, dependencies, governance, and business readiness activities.
• This role partners across business and technology organizations tdrive alignment, resolve obstacles, and achieve committed business outcomes.

Core Responsibilities & Competencies:

• Project Delivery Leadership - Lead large, complex technology projects (30 - 60 different product areas) with business readiness activities baked in through the full project management lifecycle ensuring successful delivery of committed business outcomes. Projects span both technology and business workstreams, requiring coordination across cross-functional teams tachieve committed business outcomes.
• Strategic Planning & Execution - Develop and execute integrated delivery plans that align scope, timelines, resources, dependencies, and business objectives.
• Stakeholder & Executive Engagement - Build strong partnerships across business and technology teams while providing clear, outcome-focused communications and recommendations tleadership.
• Risk, Issue & Dependency Management - Proactively identify, mitigate, and escalate risks, issues, assumptions, and dependencies tprotect delivery commitments.
• Financial & Resource Management - Manage project budgets, forecasts, staffing plans, and resource allocation tachieve delivery objectives.
• Governance & Decision Management - Ensure compliance with Delivery Excellence standards, governance requirements, project controls, and change management processes.
• Business Readiness & Implementation - Drive readiness, operational transition, training, and implementation activities tsupport successful adoption and business outcomes.
• Leadership & Influence - Lead cross-functional teams, facilitate decision-making, drive accountability, and influence stakeholders without direct authority.
• Continuous Improvement - Leverage lessons learned and best practices timprove delivery processes, governance, and organizational effectiveness.

Critical Success Factors:

• Proven ability tlead large, complex, cross-functional initiatives.
• Proven ability tlead through ambiguity and drive clarity, alignment, and execution.
• Strong business acumen and delivery management expertise.
• Executive presence and communication skills.
• Strategic thinking and problem-solving capabilities.
• Ability tinfluence, negotiate, and drive stakeholder alignment.
• Strong financial, risk, and resource management skills.
• Focus on accountability, outcomes, and continuous improvement.

Required Qualifications:

• Education: Bachelor’s degree
• Experience: 7 years of experience in project management to include successfully delivering complex projects on time and within budget and managing multiple projects concurrently.
• Strong understanding of project management principles and best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional written and verbal communication skills, including the ability tpresent information clearly and concisely tdiverse audiences.
• Strong organizational and time management skills, with a demonstrated ability tprioritize tasks and manage competing demands.
• Proven ability tmanage projects using a wide range of methodologies (Waterfall, Agile, etc.)

Preferred Qualifications but not mandatory:

• Experience in project management in the healthcare or health insurance industry (Highmark, a plus)
• Experience with the following tools used at Highmark: Monday.com, Planview, and Oracle ERP Resource and Financial module.
• Experience with Open Enrollment (OEP/AEP) readiness planning.
• Commercial and Government health insurance product implementation experience, should be able tlead as a Program Manager while grounded in Project Management discipline