Victim Services Specialist II (PROMOTIONAL)

Salary: $28.47 Hourly
Location : 635 Industry Rd., Louisville, KY 40208, KY
Job Type: Full_Time
Job Number: 050810-26-1
Department: Louisville Metro Police Dept.
Opening Date: 06/05/2026
Closing Date: 6/12/2026 11:59 PM Eastern


Description

This posting is only open to current, full-time, regular (non-probationary) employees of the Louisville Metro Police Department.


The purpose of this position is to provide a continuum of victim support from crisis through investigation and judicial processes within a law enforcement environment. Provide crisis intervention, medical and legal advocacy, and emotional support.

Examples of Duties

• Serves as a first point of contact to victims of crime who experience trauma and provide education on the complexities of the criminal justice process.
• Provides a continuum of victim support from crisis through investigation and judicial processes within a law enforcement environment.
• Works a high percentage of complex cases.
• Represents the Victim Services Unit and the Louisville Metro Police Department as a liaison to internal and external partners.
• Provides emotional, physical, financial, and practical support to victims of crime.
• Provides access to the criminal justice system and support agencies.
• Maintains case files with documented case notes and services.
• Provides training to police officers, academy personnel, or any other relevant groups.
• Provides public information to various agencies, departments and civilian groups as requested to enhance the public's awareness of the services afforded by the Victim Services Unit.
• Acts as a liaison between victims, police officers/detectives, county attorneys, county victim advocates, commonwealth attorneys, commonwealth victim advocates, and community-based agencies.
• Reviews new cases, identify victim needs, develop a plan to address identified needs, and maintain accurate, confidential records and case management reports.
• Maintains contact and communication with victims and witnesses during the investigation, prosecution, and judicial proceedings.
• Provides notifications of investigative activity or case development as needed, as well as information regarding the status of criminal and civil court cases.
• Provides court accompaniment to crime victims and witnesses for some civil and criminal proceedings.
• Responds to call-outs to crime scenes (including evenings, weekends, and holidays) or other locations to provide crisis intervention, support, and advocacy services.
• Coordinates procedures for police notification of witnesses and victims participating in the judicial process; ensure effective exchange of information, as necessary.
• Assists the Victim Services Supervisors in training new employees assigned to the Victim Services Unit.
• Assists the supervision team by providing timely information and statistical data in support of the maintenance, growth, and expansion of the Victim Services Unit.
• Performs related work as assigned.

Minimum Requirements

Must be a current, regular, full-time employee of the Louisville Metro Police Department.

• Bachelor's degree in Counseling, Criminal Justice, Psychology, Social Work, Sociology, or a Related field.
• Three years of social services, counseling, or victim advocacy experience.

OR

• An equivalent combination of education and experience may be substituted.

Other Minimum Requirements

• Must not have been convicted of a felony.
  Misdemeanor convictions will be considered on an individual basis.
  Must submit to a pre-employment drug screening.
  Must submit to a pre-employment polygraph test.
  Must provide one's own source of transportation.
  Must work a varied schedule.
  Must possess and maintain a valid state driver's license with an acceptable driving history.
• Applicants who have illegally bought or used marijuana, including medicinal cannabis, within six months of application will be disqualified.
• Applicants who have illegally sold marijuana, including medicinal cannabis, within one year of application will be disqualified.
• Applicants who have illegally bought, sold, or used any controlled substance or narcotic drug, other than marijuana, without a prescription within six years of application will be disqualified.

Supplemental Information
PHYSICAL DEMANDS

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

UNAVOIDABLE HAZARDS (WORK ENVIRONMENT) Involves routine and frequent exposure to:

• Bright/dim light; Dusts and pollen.
• Extreme heat and/or cold; Wet or humid conditions.
• Extreme noise levels, Animals/wildlife.
• Vibration; Fumes and/or noxious odors.
• Traffic; Moving machinery.
• Electrical shock; Heights.
• Radiation; Disease/pathogens.
• Toxic/caustic chemicals; Explosives; Violence.
• Exposure to bodily fluids.
• Other extreme hazards not listed above.

Salary Grade: 110
Equal Opportunity Employer

Test Weights:
Oral Exam: 75%
Training & Experience: 25%

Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience from the last 10 years, as listed on your application and resume, as submitted. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates including the month and year(i.e. 02/2010 to 08/2015) of employment.
Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayor's Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have.

Full Time Regular
• Medical
• Dental
• Vision
• Group Term Life
• Supplemental Life
• Accidental Death & Dismemberment
• Sick Leave
• Vacation
• Holiday Pay
• Bereavement Leave
• Kentucky Public Pensions Authority
• 457 Deferred Comp
• Voluntary Lifestyle Benefits
• Tuition Assistance
• Qualified Adult Benefits
• Childcare Assistance
• Free TARC Use
• Paid Parental Leave
Part Time - 17.5 to 25 Hours Per Week
• Vacation (pro rata)
• Sick Leave (pro rata)
• Holiday Pay (pro rata)
Part Time - Less Than 17.5 Hours Per Week
• Ineligible For Benefits
Temporary Positions
• Ineligible For Benefits
Interns
• Ineligible For Benefits
01


Are you a current, regular employee of the Louisville Metro Police Department?

• Yes
• No

02


Do you have at least a Bachelor's Degree in Criminal Justice, Social or Human Services, Psychology or related discipline?

• Yes
• No

03


Do you have at least three (3) years of social services, counseling, or victim advocacy experience?

• Yes
• No

04


Are you willing to work a varied schedule?

• Yes
• No

05


Do you have a valid driver's license?

• Yes
• No

06


Are you able to provide your own source of transportation?

• Yes
• No

07


During the past 1 year, have you used, bought, or sold marijuana? We are NOT asking you to disclose information about addiction or legal prescription drug use.

• Yes
• No

08


During the past 6 years, have you used, bought, or sold any controlled substance (other than marijuana) or narcotic drug without a prescription? We are not asking you to disclose information about addiction or legal prescription drug use.

• Yes
• No

09


Have you been convicted of a felony?

• Yes
• No

10


Are you willing to take a drug test?

• Yes
• No

11


Are you willing to take a polygraph?

• Yes
• No

12


Are you willing to be fingerprinted for a criminal history check?

• Yes
• No

Required Question