Teller Supervisor

Teller Supervisor

As our Teller Supervisor, you will:

• Function when needed as a teller. Distribute flow of daily work to tellers including scheduling of lunch and breaks.
• Ensure teller line is sufficiently staffed to handle members' needs. Schedule vacations with the approval of the Branch Manager.
• Assist in training and reviewing the performance of all teller personnel.
• Be responsible for maintaining an adequate supply of cash, as well as the safety of vault contents. Order, verify and maintain records for currency received from banks. Disburse teller cash.
• Investigate teller out of balance conditions and institutes corrective procedures.
• Be responsible for monitoring and maintaining the inventory of supplies and equipment for the teller area.
• Perform monthly surprise cash counts on teller cash drawers.
• Process and approve wire transfers.
• Be responsible for ensuring nightly deposits and associated reports are scanned. Investigate differences in Cash Letter deposits.
• Receive and verify money orders and other products or services offered by the credit union. Perform audits of these products and services.
• Actively and enthusiastically cross-sell credit union services. Participate in cross-training and trains others.
• Be able to develop sound solutions to problems and makes on-the-spot decisions with speed and consistency of output.
• Supervision responsibility may require overtime to ensure the teller line is fully staffed.

Requirements:

• High School Graduate
• Three year experience as a teller at a full service financial institution with customer service
• Working knowledge of Microsoft Windows, Word, Excel, and Outlook
• Good knowledge of Internal Control Guidelines
• Proficient in math, computer applications associated with the position, and cash handling procedures
• Strong positive interpersonal skills
• Able to successfully cross-sell credit union products and services
• Supervision experience preferred 
• One year credit union experience preferred 
• Working knowledge of regulations governing financial institutions as they pertain to performing job duties effectively preferred

Benefits:

• Our 401k Match is as high as 7.98%
• We offer Blue Cross health insurance with up to 90% employee/70% dependent premiums paid
• You'll:
• accrue 12 days of vacation per year
• be given 5 days of personal leave per year
• be given up to 13 paid holidays per year
• Our dress code is relaxed, business casual and company logo wear
• We have a team of trainers to get you ready to be fabulous on the job!

For a full list of our benefits, visit

Hours:

M-F 8:45am-6:15pm

Saturday 8:45am-1:15pm

Usually works 40 hours a week which includes a day off during the week.

EOE