Head of Operations & Finance

Role Description

We’re building two high-velocity DTC brands that are rewriting what fast growth looks like. In just three months, we’ve scaled from zero to seven figures in monthly recurring revenue and we’re preparing to multiply that tenfold in 2026. The pace is intense, the expectations are high, and the opportunity is massive.

To fuel the next stage of growth, we’re searching for a Head of Operations & Finance who treats the business like their own. Someone who brings discipline, clarity, and structure to chaos. Someone who steps toward pressure, not away from it. You’ll architect the financial visibility, operational precision, and scalable systems that keep our trajectory steep without compromising quality.

This is a place for builders. People who want full ownership, who want their decisions to matter, and who want to see the impact of their work every single day. If you thrive in ambiguity, move fast, and refuse to settle for “good enough,” you’ll shape the future here. If you’re looking for comfort, predictability, or a place to coast, this won’t be the right match.

We’re building something rare. If you want in, let’s talk.

• Own operations and finance end-to-end — systems, numbers, people, outcomes.
• Build complete financial systems — including P&Ls, cashflow forecasting, clean bookkeeping workflows.
• Build the day-to-day operational systems that keep the company running smoothly.
• Own all payment processing & risk — reduce chargebacks, manage VAMP, secure new processors.
• Work with the Head of CX to build visibility and systems across Customer Success.
• Hold the team, contractors, and agencies accountable through clear KPIs, structure, and operational discipline.
• Own fulfillment & inventory end-to-end — forecasting, ordering, supplier management, freight.
• Execute other high-level initiatives with speed and precision.

Qualifications

• 3+ years of experience in operations, finance, or a similar execution-focused leadership role.
• Experience working in a DTC, e-commerce, or performance marketing environment.
• Deep financial competency: P&Ls, forecasting, reconciliations, cashflow.
• Proven ability to build systems that scale cleanly and prevent issues.
• Hands-on experience with fulfillment, inventory, and supplier management.
• Analytical, detail-obsessed, and exceptional at spotting problems early.
• Operates with extreme ownership — takes full responsibility for results, decisions, and outcomes without excuses.
• Thinks in systems, not tasks — capable of designing end-to-end operational structures that prevent recurring issues.
• [Strong Plus] Experience managing processors, chargebacks, MIDs, and risk.

Benefits

• High-Growth Environment: We scaled to $1M+ MRR in 3 months — and we’re pushing to 10× that in 2026.
• Performance-Driven Compensation: The better the business runs, the more you earn. There’s serious and uncapped earning potential.
• Ownership & Autonomy: You’ll own operations and finance end-to-end — full control, zero micromanagement, and the authority to build systems your way.
• Massive Impact: Your work will immediately influence how far and how fast we can scale.
• High-Performance Culture: You’ll work alongside killers who move fast, reject mediocrity, and care about doing things right — and you’ll help hire the next wave of high performers who raise the bar even higher.

Company Description

We launch, scale, and grow e-commerce brands driven by direct response advertising. We are NOT an agency. We operate two in-house brands, both in the wellness niche.