Adoption Marketing Events Manager

$60 - $62.68 per hour

Cypress HCM

Sonoma, CA

Job Details

Adoption Marketing Events Manager (Contract)
Location: Remote within the United States
Duration: Contract through 12/23/2026

Overview

Adobe is seeking an Events and Operations Manager to support the Adoption Marketing team in delivering customer learning events and advocacy programs across Adobe Experience Cloud products. This role will focus on end-to-end project management, customer program coordination, in-person event execution, and operational support for large-scale customer engagement initiatives.
This person will work closely with Adoption Marketing, Customer Engagement, Experience League Platform, Product Marketing, and Product Management teams.

Responsibilities

Support Adobe Champions, Adobe’s premier customer advocate program consisting of 220+ enterprise customers across CX solutions
Manage the application process for the 2026-2027 Adobe Champion class
Coordinate end-to-end judging workflows across six solution areas
Track submissions, timelines, stakeholder alignment, and judging panel coordination
Support onboarding and offboarding processes for strategic customer advocates
Manage communications, documentation, enablement tracking, and operational workflows
Execute logistics for the Adobe Champion Forum multi-day in-person event
Coordinate vendors, catering, AV, room logistics, scheduling, and onsite execution
Build and maintain run-of-show documentation and internal event communications
Coordinate speaker preparation, slide collection, and product team participation
Support planning and execution for Adobe Summit 2027
Partner with adoption marketers on event programming and session coordination
Work with the centralized Summit team on scheduling and event logistics
Support customer content delivery for Skill Exchange at Summit sessions

Qualifications

Bachelor’s degree in Business, Marketing, or related field
5+ years of experience in events, marketing, customer marketing, or program management
Strong experience managing complex event logistics and cross-functional coordination
Experience supporting customer advocacy or customer engagement programs
Ability to manage multiple timelines, stakeholders, and deliverables simultaneously
Strong written and verbal communication skills
Highly organized, self-directed, and execution-focused
Comfortable operating in fast-paced, dynamic environments
Experience leveraging AI tools or agents to improve operational efficiency
Marketo experience is a plus

Compensation
Pay Rate: $60.00 to $62.68 per hour

Requisition ID: 37239389

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Vacancy posted 3 days ago

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