Site Manager

Imagine a career at one of the nations most advanced health networks.

Be part of an exceptional health care experience. Join the inspired passionate team at Lehigh Valley Health Network a nationally recognized forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the Best Hospitals by U.S. News & World Report for 23 consecutive years. Were a Magnet(tm) Hospital having been honored five times with the American Nurses Credentialing Centers prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally Lehigh Valley Hospital - Cedar Crest Lehigh Valley Hospital - Muhlenberg Lehigh Valley Hospital- Hazleton and Lehigh Valley Hospital - Pocono each received an A grade on the Hospital Safety Grade from The Leapfrog Group in 2020 the highest grade in patient safety. These recognitions highlight LVHNs commitment to teamwork compassion and technology with an unrelenting focus on delivering the best health care possible every day.

Whether youre considering your next career move or your first you should consider Lehigh Valley Health Network.

Summary
Ensures daily operations and coordination of a specific practice site(s). Serves as the on-site management representative of the practice.

Job Duties

• Manages practice scheduling overtime and access concerns.
• Responds proactively to associate feedback and suggestions including satisfaction surveys and patient service recovery.
• Ensures colleagues follow all standard work for all practice workflows.
• Conducts regular performance appraisals and provides feedback and coaching for all direct reports.
• Ensures staff receive adequate training to perform jobs to meet expectations. Identifies talent and helps develop future leaders for the organization.
• Attempts to resolve conflicts between staff and/or providers in collaboration with managers and administration.
• Strives to efficiently accommodate interruptions and changing priorities.

Minimum Qualifications

• Associates Degree In lieu of an associates degree HS diploma with previous supervisory experience.
• 2 years Relevant experience in a healthcare setting.
• Ability to implement all policies and procedures effectively.
• Ability to compose business communications (reports memos letters and e-mails).
• Ability to plan effectively set appropriate priorities and manage several complex projects simultaneously while meeting deadlines.
• Excellent computer skills including electronic medical record (EMR) and Microsoft Office suite.
• Knowledge of medical office practice operations including but not limited to personnel management patient scheduling and insurance regulations.

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing frequent keyboard use *patient care providers may be required to perform activities specific to their role including kneeling bending squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity accordance with and where applicable in addition to federal state and local employment regulations Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race color religion sex age national origin sexual orientation gender identity disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include but are not limited to recruitment selection hiring transfers promotions terminations compensation benefits educational programs and/or social activities.

Work Shift:

Day Shift

Address:

1601 Medical Dr

Primary Location:

Pottstown - 1601 Medical Drive

Position Type:

Onsite

Union:

Not Applicable

Work Schedule:

M-F; 8a-5p

Department:

LVPG-L Pulmonary and Critical Care Medicine - Lower Pottsgrove

Required Experience:

Manager