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Customer Experience & Service Operations Manager

Mitsubishi Chemical America

Mitsubishi Chemical America is seeking a Manager of Customer Experience (CXM) to lead and optimize the end-to-end customer journey across all touchpoints, including service, sales support, and marketing collaborations. The role requires strong data-driven decision making, cross-functional leadership, and a track record of improving CSAT, NPS, CES, and retention in a manufacturing or B2B environment. #J-18808-Ljbffr Mitsubishi Chemical America

Vacancy posted 3 days ago
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