Automotive Parts Counter

Job Description

Job Description

About Ryan Auto Mall

Ryan Auto Mall is a family-owned and operated automotive dealership group with a long-standing commitment to our employees, customers, and communities. What began in 1976 with the opening of our Chevrolet Cadillac dealership in Buffalo, Minnesota, has grown into three locations with the addition of (2) Chrysler Dodge Jeep Ram dealerships serving Buffalo, Monticello, and the surrounding communities. Today, the third generation of the Ryan family is actively involved in the business, continuing the tradition of high standards and exceptional customer care established nearly 50 years ago.

As a family-owned business, we believe our people are at the heart of our success. We strive to create a workplace where employees are valued, supported, and given opportunities to learn, grow, and build a long-term career. We take pride in treating our customers like neighbors and our employees like family.

Giving back to the communities we serve is also an important part of who we are. Ryan Auto Mall is proud to support local schools, youth sports, charitable organizations, community events, and other initiatives that help make our communities stronger. We believe being a good neighbor means being actively involved in and giving back to the communities where we live and work.

Why Work at Ryan?

When you join Ryan Auto Mall, you're joining more than a dealership — you're becoming part of a team. We are committed to:

• A family-oriented, team-focused work environment
• Opportunities for professional growth and career development
• Competitive compensation and benefits
• Ongoing training and support
• A company that values hard work, integrity, and customer service

We believe in promoting from within whenever possible and helping our employees develop the skills and experience they need to succeed. Whether you're beginning your career in the automotive industry or bringing years of experience with you, we want to help you build a future at Ryan Auto Mall.

About the Position

We are excited to announce an opportunity for a Parts Counter Person at our Ryan Chrysler Dodge Jeep Ram of Monticello location. This position is a fantastic opportunity for individuals passionate about automotive parts and committed to delivering exceptional customer service. The position is Full-Time and requires the candidate to work on-site, as it is not a remote job. Serving as an integral component of our parts department, the Parts Counter Person will interact directly with customers and technicians, ensuring they receive the precise parts they need with efficiency and accuracy.

The ideal candidate will be dependable, motivated, detail-oriented, and enjoy working in a fast-paced environment.

Duties and Responsibilities

• Assist customers and technicians in identifying and selecting the correct parts for various vehicles, equipment, or machinery
• Utilize inventory management systems to check stock levels, order parts as necessary, and ensure timely fulfillment of all parts requests
• Provide exceptional customer service by answering questions, offering advice, and solving parts-related issues promptly
• Maintain an organized record of all transactions and communications to ensure accuracy and accountability in parts inventory
• Participate in stocktaking activities, assess inventory needs, and assist with ordering to maintain optimal stock levels
• Process returns and exchanges in accordance with company policies, ensuring customer satisfaction and operational efficiency
• Stay informed of new parts and products, as well as updates in automotive industry standards that may affect parts management
• Coordinate with the sales and service departments to optimize parts availability and minimize disruptions to business operations
• Ensure the parts counter area and storage are clean, organized and compliant with safety regulations at all times
• Attend and participate in regular training sessions and meetings to improve professional skills and product knowledge

Requirements

• High school diploma or equivalent; post-secondary education in automotive or parts management is a plus
• Proven experience working as a Parts Counter Person or in a similar role within automotive or related industries
• General understanding of automotive parts and systems, with an ability to identify, locate, and explain their functions and compatibility
• Ability to use inventory management software and other computer systems necessary for parts ordering and record keeping
• Excellent customer service and communication skills, with a capability to engage positively with customers and colleagues
• Detail-oriented with strong organizational and multitasking skills, capable of managing multiple client requests simultaneously
• Ability to lift and move heavy items and stand for extended periods
• Demonstrated ability to work effectively in a team-oriented environment and independently when required
• Commitment to ongoing professional development and willingness to attend training to enhance product knowledge and customer service skills
• Flexibility to work different shifts, including weekends, depending on departmental needs

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

• Health, dental, and vision insurance, as well as a variety of additional voluntary insurance options
• Company-paid basic life insurance and long-term disability coverage for eligible employees
• Paid vacation, sick leave, & holidays
• 401(k) retirement saving with an employer match after one-year of employment
• Preferred pricing on vehicles, parts, tires, accessories, and maintenance
• Company-provided lunch for employees working on Saturday

If you're looking for an opportunity to grow your career with a company that values its employees, customers, and community, we'd love to hear from you.

Apply today and become part of the Ryan Auto family.

Together, we are Driving Generations Forward!

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