Enrollment Specialist

Full-Time Enrollment Specialist

Join a pharmacy that's redefining patient care. At PersonalRX, we're transforming how patients manage their medications. As a Full-Time Enrollment Specialist, you'll be the friendly, compassionate voice helping patients transition from care facilities to the comfort of their own homes making sure they receive their medications safely, accurately, and on time. We're a fast-growing national mail-order pharmacy headquartered in East Rutherford, NJ. Our personalized medication dose packs make it easy for patients to take the right meds at the right time every time. If you're organized, caring, and love helping people, we'd love to meet you!

What You'll Do As an Enrollment Specialist, you'll be the first point of contact for new patients joining our service. Your day-to-day will include:

• Guiding patients through our enrollment process and introducing them to PersonalRX services
• Reviewing patient profiles for accuracy and completeness
• Coordinating prescription deliveries and confirming upcoming refills
• Answering patient questions with empathy and professionalism
• Collaborating with pharmacy, billing, and insurance teams
• Managing call queues and documenting all patient interactions accurately
• Supporting Personal Care Coordinators to ensure smooth transitions and happy patients

What We're Looking For

• 12 years of customer service or patient-facing experience
• High school diploma (required)
• Excellent phone communication and interpersonal skills
• Strong attention to detail and organization
• Comfortable navigating computer systems and multitasking
• Healthcare or pharmacy experience is a plus
• Compassionate, patient, and professional personality

Why You'll Love Working Here

• Competitive salary: Up to $45,000 (based on experience)
• Career growth in a rapidly expanding national company
• Paid Time Off + Company Holidays
• Annual reviews & advancement opportunities
• Supportive, mission-driven team
• No nights or weekends enjoy true work-life balance

Ready to make a difference? If you're energetic, empathetic, and passionate about patient care, this is your chance to grow your career while helping others live healthier, happier lives. Apply today! Qualified candidates will be contacted. PersonalRX is proud to be an Equal Opportunity Employer.