Service Technician

Service Technician

As a Service Technician, you will maintain, inspect, troubleshoot, and repair a diverse range of automotive shop equipment, including automotive lifts, air compressors, exhaust removal systems, air piping, wheel service equipment, lubrication systems, and more.

Responsibilities

• Perform scheduled repairs and maintenance on customer-owned equipment.
• Complete assigned daily tasks efficiently.
• Keep the shop service area clean and organized.
• Ensure customer worksites are left neat and professional.
• Use provided tools and equipment responsibly.
• Supply your own basic mechanic tools.
• Submit written parts requests to the appropriate personnel per work order.
• Log hours using a company-provided cell phone and mandatory GPS-enabled time-tracking app.
• Greet customers cheerfully in person and over the phone.
• Address customer inquiries about equipment and repairs.
• Report potential customer issues or complaints to managers promptly.
• Provide customers with guidance on equipment operation and maintenance.
• Share technical expertise with coworkers as needed.
• Complete all paperwork legibly, thoroughly, and on time.
• Maintain positive relationships with coworkers and management.
• Plan efficient travel routes and navigate independently or with a team to job sites.

Essential Skills

• Mechanical aptitude
• Troubleshooting
• Repair
• Service
• Use of hand tools
• Blueprint reading
• Field service
• Preventive maintenance
• Installation
• Electrical knowledge

Additional Skills & Qualifications

• High School Diploma, G.E.D., or equivalent
• 24 years of related experience and/or training
• Valid drivers license in good standing
• Proficiency in the safe and skilled use of hand tools, power tools, measuring and testing instruments, ladders and scaffolding, and small engine equipment

Work Environment

Primarily working in dealerships, government facilities, and different auto shops.

Job Type & Location

This is a Contract to Hire position based out of White Marsh, MD.

Pay and Benefits

The pay range for this position is $23.00 - $23.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)