Bartender
Hendler Family Brewing Co.
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Employee discounts
- Flexible schedule
- Free food & snacks
Status :Part Time
Reports to : General Manager JOB DESCRIPTION & EXPECTATIONS
As a Bartender, you will be the face of our taproom, delivering exceptional customer service and fostering a welcoming atmosphere. Your role is pivotal in creating memorable experiences for our guests by providing knowledgeable beer recommendations and ensuring top-notch service. Your passion for craft beer and dedication to quality service will help drive our mission of honoring tradition and inspired innovation! Essential Duties & Responsibilities
Customer Service and Guest Experience:
- Ensure excellent customer service to provide an outstanding guest experience at all times.
- Greet guests with a friendly and welcoming demeanor.
- Be knowledgeable about all food and beverage menu items, including new releases, seasonal offerings, and specialty cocktails, to make informed recommendations.
- Suggest and promote specialty cocktails, offering creative and personalized drink options to enhance the guest experience.
- Assist customers by taking and accurately processing food and beverage orders, with special attention to allergies, restrictions, and dietary preferences.
- Answer and assist customers with questions, reservations, and general inquiries.
- Maintain an accurate cash drawer and handle credit card transactions efficiently.
- Check patrons' identification to ensure they meet minimum age requirements for alcohol consumption.
- Prepare and serve a variety of beverages, including craft beer, wine, and specialty cocktails, adhering to company recipes and standards.
- Get creative and contribute to the development of new specialty cocktails and drink features.
- Assist in fulfilling beverage orders through the service bar, ensuring proper pour, glassware, and sizing.
- Deliver complete and accurate orders to tables or the take-out counter promptly.
- Change kegs as necessary.
- Complete orders with retail beer and merchandise to go.
- Maintain a clean, organized, and sanitary work environment, especially in high-contact areas.
- Sanitize high-touch point areas regularly.
- Check and maintain bathroom cleanliness.
- Follow inventory procedures to keep the front of house appropriately stocked.
- Assist with general organization and cleanliness.
- Ensure the taproom is well-stocked and organized.
- Work closely with counter service and runners to ensure the accuracy of food and beverage orders.
- Communicate effectively with the manager on expo.
- Assist other front-of-house operators as needed.
- Support the taproom team in maintaining a positive and collaborative work environment.
- Assist with setting up and breaking down events.
- Perform additional duties or responsibilities as needed to support the taproom and ensure a great guest experience.
- Must be 21+ years of age
- Excellent communication and interpersonal skills
- Takes pride and responsibility in punctuality and teamwork
- Previous experience in a customer service or hospitality role
- Knowledge of craft beer is a plus but not required
- Must have or be able to obtain a food handler’s permit and alcohol server’s permit where applicable
- Willingness to continuously learn about our beer offerings and the craft beer industry
- Strong team player with a willingness to assist colleagues and contribute to a positive work environment
- Available for days, nights and weekend shifts of 5 hours or more.
- Must have Saturday and/or Sunday availability.
- Stand and walk for extended periods of time and lift up to 50 lbs.
- Ability to bend, reach, twist and use your hands and arms.
- Reliable transportation to and from assigned work location.
- Knowledge of Toast and GrubHub as a cashier/receiving or placing customer orders a plus.
- Has on-premise TIP Certification, or Alcohol Intervention Methods Certification a plus.
- Craft beer knowledge is a plus.
The Hendler Family Brewing Company IS PROUDLY INDEPENDENT AND FAMILY-OWNED. HBFCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission? Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community.
HBFCo is proud to offer the following benefits to our valued employees:
- Medical, Dental, Vision start on day one
- Matching 401k after 9 months of employment
- Paid time off, Vacation, Sick time, Company holidays
- Training and industry related education
- Membership in Master Brewers Association of America
- Employee Meals
- Free case of our beer weekly (must be 21+ years of age)
Vacancy posted 8 days ago
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