Retail Sales Associate

FriendShip Retail Sales Associate Hourly Pay starting at $15.00! 1st 2 years base increases every 90 days Weekly Pay | Flexible Hours | Promotions | Bonuses | Benefits Apply today and join the FriendShip Family! Why Work at FriendShip: Beck Suppliers is a 100% employee-owned company where culture comes first. Across our four business divisions, we share a commitment to respect, accountability, and teamwork. About FriendShip: FriendShip is Ohio's only employee-owned convenience store operator. Our Retail Sales Associates are the heart of our stores - delivering Wicked Awesome Customer Service and supporting clean, safe, well-run locations that our guests count on. This is hands-on, fast-paced work, done as part of a team that looks out for one another and takes pride in serving the community. Employee ownership means shared responsibility and shared success - including a retirement benefit that grows over time to support your future financial security, alongside pay and benefits that support you today. The Role: A FriendShip Retail Sales Associate plays an important role in creating a welcoming and positive experience for every guest. This role is all about delivering great customer service, keeping the store clean, bright, and organized, andwhere applicablepreparing fresh, ready-to-enjoy menu items with care. Sales Associates support daily store operations by engaging with customers, handling transactions accurately, stocking and merchandising products, and taking pride in a clean, inviting environment. Most importantly, they help create a place where customers feel valued and team members feel supportedcontributing to a professional, people-first workplace every day. What We're Looking For: * A customer first, safety minded approach focused on exceeding expectations. * A prospective team member with a strong sense of responsibility and dependability. * Proven ability to excel in a fast-paced, high-volume environment. * A cooperative team player with clear and effective communication skills. * Commitment to learning and maintaining company standards. Key Responsibilities: * Providing friendly and efficient customer service, answering questions, and resolving concerns in a professional manner * Maintain product and food presentation that reflects our standards of quality, freshness, and pride * Demonstrate reliability: arrive prepared, on time, and ready to serve guests * Accurately complete all cashier functions including ringing sales, handling cash and card payments, balancing registers, and following established cash-handling procedures * Stock, rotate, and maintain merchandise in coolers, freezers, shelves, and counter areas to ensure product freshness, proper labeling, and visual appeal * Monitor inventory levels and communicate restocking needs to management to prevent shortages and overstock situations * Execute store standards to maintain cleanliness, organization, and safety both inside and outside the store location * Complete assigned shift paperwork and operational tasks, including gas price changes, safe counts, and cigarette counts * Conduct routine cleaning tasks, including sanitizing high-touch areas, maintaining restrooms, and ensuring compliance with health and safety regulations * Assist with receiving deliveries, verifying shipments, and organizing backroom storage areas Food Service (where applicable) * Prepare, cook, and serve food items according to established recipes, portion controls, and presentation standards * Maintain a clean, sanitary, and organized kitchen and prep area in compliance with Company and regulatory guidelines * Follow all Company, local, and state health, safety, and sanitation guidelines * Monitor food temperatures, storage conditions, and expiration dates to maintain product integrity and minimize waste * Support inventory management processes, including ordering, maintaining prep lists, par counts, and completing base sheets. * Adhere to proper food handling, rotation (FIFO), and storage procedures Skills & Qualifications Required: * High School Diploma or G.E.D. * Required to complete Level 1 ServSafe Certification after hire; company support provided. * Experience working in a fast-paced retail or customer-facing environment while following established procedures. * Availability to work varied shifts, including evenings, weekends, and holidays, based on store needs. * Professional, customer-focused communication style. * Clear verbal communication skills for interacting with guests, teammates, and leadership. * Ability to remain calm, professional, and solution-focused during busy or high-pressure situations. * Basic math and reading proficiency with strong attention to detail * Experience following processes, completing tasks accurately, and maintaining focus * Experience prioritizing tasks and adapting to changing conditions during peak business periods Preferred: * Experience in retail, convenience, customer-facing roles, or quick-service restaurants * Experience working in fast-paced, multitasking environments * Familiarity with food preparation or food-safety procedures (for Kitchen stores) Requirements Physical Demands and Environmental Condition: Frequent: * Walking, standing, bending, stooping, climbing, squatting * Lifting and carrying up to 50 lbs. * Pushing/pulling * Reaching, grasping, and using hands for extended periods * Speaking with guests, vendors, and team members * Exposure to hot and cold temperatures * Exposure to outdoor weather (emptying trash, handling deliveries, clearing walkways of snow, etc.) * Working in general store conditions (noise, aromas, refrigerated areas) Occasional: * Extended cleaning tasks * Occasional ladder use * Periods of higher physical exertion during deliveries or peak business time